Starting from April Aviva Romania is making two online communication tools available to its customers.
Starting from April Aviva Romania is making two online communication tools available to its customers:
- The website www.pilonul2.ro/ by means of which Aviva Pensions customers can find information regarding their own private pension accounts, a record of their contributions (broken down for each contribution and employer), the unit value of the fund (also including a graph showing the growth in the unit price in the fund), as well as the financial instruments in which their money is invested. Access to private accounts is secure.
- A new version of the www.aviva.ro/ website - easier to navigate and with a dynamic design. The new version of the www.aviva.ro/ website is part of the wider process of changing the company's identity on a global level, as a result of the strategic decision to bring all the entities together under one single name. Constructed so that users can rediscover on-line the already familiar image of Aviva's products and services, the new web site is answering the needs and requests of its customers. An Aviva financial adviser is just one click away, ready to offer free financial advice to all those interested. Whilst here, users can find useful information about life insurance products, pensions and investments, and the telephone numbers of the call centre which will provide answers to any queries that they might have.
Out of the desire to provide representatives of the media with quick access to the latest news about the company, the website hosts a section dedicated to this, a section which enables non-stop and direct communication.
In addition, the two dedicated formats of the newsletter provide useful information both to corporate clients and individual customers or to those who wish to find out more about Aviva and the insurance industry.
Other new features which the new www.aviva.ro/ web site offers to visitors are:
- Easier on-site navigation - the web pages link to each other intuitively and coherently, making it easier for visitors to access the information they are looking for and locate it on the website;
- Improved look - the new page format, as well as the new theme and design afford visitors a high-quality online experience;
- Faster accessibility - visitors can access immediately the key subjects of interest, in terms of their personal needs, each section (life insurance, savings and pensions) having its own home page;
- Dedicated sections and functionality - the new website includes printable versions of leaflets for all Aviva products, a rolling menu with direct access to the pages of greatest interest, a dictionary of financial terms and an interactive FAQs section.
"We conceived these two projects especially for Aviva Romania's existing and potential customers and partners, in order to provide them with comprehensive information in real time. Both websites accurately reflect the change of image which has taken place globally and are part of the Aviva Romania company's strategy to be closer to its customers and to communicate transparently," Shah Rouf, CEO of Aviva Romania, stated.
"Especially for Aviva Pensions customers the website www.pilonul2.ro/ will complement the information sent to them in their annual statements and will provide them with the assurance that they are investing in a stable company," Shah Rouf, CEO of Aviva Romania went on.
"Simple, efficient and secure, the www.aviva.ro/ website optimises access to information for those who are interested, providing them with a holistic experience at the global level, but also an individualised one in terms of being nationally specific," Shah Rouf, CEO of Aviva Romania, concluded.
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For further information:
Lavinia Pavel - Brand Communication Coordinator
Telephone: 0723 310 378
E-mail: lavinia.pavel@aviva.ro
Notes for editors:
About the Aviva group
Aviva is the oldest insurance group in the world and the largest in Great Britain, dating back to 1696. Today, Aviva has 57,000 employees and 45 million customers in 27 countries across the world.
The group is the market leader for life insurance and pensions in Europe, leading on the majority of the markets in which it operates.
Aviva has revenue from insurance premiums and investments totalling 51.4 billion euros and manages over 381 billion pounds' worth of funds*, putting Aviva in fifth place in the top flight of international insurance companies.
Aviva Group Romania
Aviva Group Romania includes three companies: Aviva Life Insurance, Aviva Management Company for a Private Pension Fund, Aviva Investors Romania (purchased on 30 November 2007).
About Aviva Life Insurance and Aviva Management Company for a Private Pension Fund
Aviva began operating as a provider of life insurance in Romania in 2000. On 26 July 2007, Aviva received approval from the Oversight Committee for the System of Private Pensions to set up a company to administer private pensions (Aviva Management Company for a Private Pension Fund SA), and on 25 August 2007 received authorisation to administer its mandatory pension fund - Pensia Viva.
About Aviva Investors Romania
Aviva Investors Romania currently administers 9 **million euros in 4 open-ended investment funds, 2 closed-end funds and a significant number of managed portfolios. The open-ended investment funds managed by the company are each based around a different type of investment: Aviva Investors (AI) Intercapital (a shares fund), AI Capital Plus (a diversified fund), AI Orizont (a fixed-income - bonds - fund) and AI Tezaur (a monetary fund).
Aviva Investors Romania has shown throughout the years that it is one of the most dynamic and innovative administrators in the market. The company launched the first commission-free sales fund on the Romanian market (AI Tezaur) and the first bonds fund in Romania (AI Orizont). Aviva Investors Romania is also proud to support the growing investment funds market in Romania.
* according to data recorded on 31 December 2008
** according to data recorded on 31 January 2009