Investor and shareholder contacts

Aviva customer? Your local customer site is the best place to find out how to get in touch with us. 

Institutional investor contact


If you are an institutional investor or an analyst with a query for our investor relations team, email them at IR@aviva.com or write to: 

Aviva plc
St Helen's
1 Undershaft
London
EC3P 3DQ

Or by telephone: +44 (0) 7387 234 388

Shareholder services - contacting us about your shares

The best way to get in touch with us about your shares is through Computershare, our Registrar. To make it easier for Computershare to find you, you’ll need your Shareholder Reference Number (SRN). It’s on most of the letters we send you, including your dividend confirmation, share certificate or statement. It starts with an upper case C, I or G.

If you don’t know your SRN, contact Computershare. They’ll post it to you within five working days.

For ordinary or preference shareholders:

AvivaSHARES@computershare.co.uk
www.computershare.co.uk/contactus

By telephone:
0371 495 0105
We're open Monday to Friday, 8.30am to 5.30pm UK time, excluding public holidays.
Please call +44 117 378 8361 if calling from outside the UK.

In writing:
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ

American Depositary Receipt holders:

citibank@shareholders-online.com
citi.com/dr

By telephone:
1 877 248 4237 (1 877-CITI-ADR)
We're open Monday to Friday, 8.30am to 6pm US Eastern Standard Time, excluding public holidays.
Please call +1 781 575 4555 if calling from outside the US.

In writing:
Citibank Shareholder Services
PO Box 43077
Providence
Rhode Island
02940-3077

Manage your shares

Useful information about managing your shareholding online, share dealing, and accessing the MyAviva shareholder services centre. Plus frequently asked questions for shareholders. 

Go to Manage your shares page

Group General Counsel and Company Secretary

Kirsty Cooper

Aviva plc
St Helen's
1 Undershaft
London
EC3P 3DQ

Notification of voting rights and major interests in shares

Any notifications that are required to be made to Aviva plc under the UK Listing Authority’s Disclosure Rules and Transparency Rules (DTR) or any other relevant regulations should be emailed to aviva.shareholders@aviva.com