Warning to shareholders

We want to make you aware that a company called Litani LLC (“Litani”) may write, or may already have written, to you offering to buy some or all of your Aviva shares.

Litani has told Aviva that it proposes to buy shares at 17.5% below the market price, which means you would receive significantly less than the value of your shares.

Aviva has taken legal steps to try to prevent Litani from contacting shareholders, as we believe this offer is not in your best interests. Litani is not connected with Aviva, and we do not recommend accepting any such offer.

Offers like this, sometimes called “mini-tender offers”, typically involve buying shares at a lower price and then selling them on at the full market price, allowing the buyer to make a profit at shareholders’ expense.

What should you do if you are contacted?

You are under no obligation to respond or to sell your shares, and you can safely ignore any such approach.

If you do choose to consider the offer, we strongly recommend that you:

• Carefully read all of the documents provided so you understand what is being offered
• Speak to an independent financial adviser, if you have one, before taking any action

What should you do if you want to sell your shares?

If you're considering selling your shares, you can use a broker or our Registrar, Computershare's dealing services by visiting www.computershare.com/dealing/uk

• Fees for this service will be 1.4% of the value of each sale or purchase, subject to a minimum of £40.
• Stamp duty of 0.5% may be payable on purchases.

For further information about selling your shares go to Share dealing.

Investment scams are designed to look like normal investments. Don’t get caught out.

Spot the warning signs. Have you been...

• contacted out of the blue
• offered significantly more than market value for your shares
• promised tempting returns
• promised an investment is safe
• called repeatedly
• told the offer is only available for a limited time?

If so you might have been contacted by fraudsters.

• Reject cold calls - if you've been cold-called with an offer to buy or sell shares, chances are it's a high-risk investment or a scam. Treat it with extreme caution.
• Check the firm on the Financial Services Register - a public record of all the firms and individuals in the financial services industry that are regulated by the FCA.
• Get impartial advice - before you hand over any money, seek advice from someone unconnected to the firm that has approached you.
• Don’t use unauthorised firms to buy or sell shares or investments. If things go wrong, you won’t be protected by the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS).
• Find out more about how to avoid being a victim of share fraud at the FCA website.

• Keep your Shareholder Reference Number and Investor Centre username and password secure. Just like you would for your bank account details and PIN.
• Never share your personal shareholder details with unexpected callers.
• If you have any concerns about your Aviva shares, email avivashares@computershare.co.uk.