Our customers and people

All voices at Aviva deserve to be heard. Aviva Communities are one of the ways we are working to become a more inclusive organisation.

We have established six employee resource groups, bringing together a wide range of support networks from across the business.

We're acting to support women’s progression into senior roles.

Increased gender diversity not only lends us business benefits but also has a wider impact on society and the economy, and we value this highly.

Full details of our gender pay gap, our ethnicity pay gap and our associated actions.

Plus, historical reports from acquired companies. 

See how Jakob was truly there for one of our customers when it mattered most.

Read how helping customers through tough times is at the heart of Bhavani’s role.

Discover how Daniel guides customers through the challenges of moving home.

See how Poppy helps support families during one of the most difficult times in their lives.

Discover how Gráinne builds real connections by listening first - not just ticking boxes.

Our ancestors include the oldest mutual life insurer, the first company to issue a burglary policy, and the first and only insurance company to hold a royal warrant. Uncover a wealth of history with our Timeline.

Our oldest constituent was established in 1696.

Learn more about the hundreds of companies that have come together to create Aviva.

We represent a unique and irreplaceable heritage.

Established in 2000, the Aviva Group Archive has been described by the author and historian Edwin Green as "the most important insurance industry archive in the United Kingdom".

In memory of our 1,623 colleagues who were killed in the two world wars.

Get involved with this crowdsourcing project to map our earliest policies, dating from 1696-1865.

Help us capture the milestones, innovations, and achievements that define DLG – from its foundation to the present day.