Here, you’ll find our sustainability resources. They show our commitment to being a responsible and transparent organisation.
If you have any suggestions or queries about Aviva’s sustainability programme or policies please e-mail us at: crteam@aviva.com
Our sustainability reports
- Sustainability content from our Annual Report and Accounts 2025 (PDF 1.3MB)
- Transition Plan 2025 (PDF 10.2MB)
- Transition Plan 2025 - French-Canadian translation (PDF 6.1MB)
- Climate-related Financial Disclosure 2025 (PDF 9.8MB)
- Sustainability Datasheet 2025 - Read Only (Excel 6.7MB)
- Reporting Criteria 2025 (PDF 7.5MB)
- Glossary of sustainability terms used at Aviva
Sustainability policies
Sustainability Business Standard - download Sustainability Business Standard
This business standard aims to support a positive and progressive approach to sustainability at Aviva. It considers climate change, the environment and our local communities.
Download
PDF (97 KB)
Aviva Biodiversity Policy - download Aviva Biodiversity Policy
This policy sets our case for action to protect and enhance nature and its biodiversity, and illustrates a set of principles to guide our decision making and actions.
Download
PDF (177 KB)
Human Rights Policy - download Human Rights Policy
This policy sets out the Group’s commitment to respect human rights and the expectations we set for our own people, no matter where they are based.
Download
PDF (2.8 MB)
Modern Slavery Act Statement - download Modern Slavery Act Statement
This statement outlines the steps we've taken in the past twelve months to prevent, and if ever found occurring, to address any form of modern slavery within our business operations and supply chain.
Download
PDF (7 MB)
Aviva Investment and Underwriting Baseline Exclusions Policy - download Aviva Investment and Underwriting Baseline Exclusions Policy
This policy sets out the minimum exclusions that we apply to our investments and underwriting activities.
Download
PDF (11.2 MB)
Aviva IWR Sustainable Investing Policy - download Aviva IWR Sustainable Investing Policy
This report outlines Aviva IWR's sustainable investing policies, stewardship principles, governance arrangements and approach to managing sustainability risks and opportunities.
Download
PDF (5.4 MB)
Other policies and reports
The Aviva Business Ethics Code 2025 - download The Aviva Business Ethics Code 2025
This code defines a set of principles that we apply across the business to live our values of care, commitment, community and confidence.
Download
PDF (6.2 MB)
Aviva working with Governments policy - download Aviva working with Governments policy
This policy outlines our guidelines on how we work with governments, trade associations and policymakers worldwide.
Download
PDF (221 KB)
Customer Experience Business Standard - download Customer Experience Business Standard
The objective of this standard is to specify our minimum customer experience requirements.
Download
PDF (105 KB)
Aviva Data Privacy Statement - download Aviva Data Privacy Statement
This data privacy statement sets out our commitment to process personal data in a compliant and fair way.
Download
PDF (1.1 MB)
UK Customer Data Charter - download UK Customer Data Charter
Our Data Charter explains what we do with customers data and the rules around how it’s shared.
Read more
Procurement and Outsourcing Business Standard - download Procurement and Outsourcing Business Standard
The objective of this standard is to specify our governance and controls for supplier related activities.
Download
PDF (114 KB)
Prevention of Bribery and Corruption Statement - download Prevention of Bribery and Corruption Statement
This statement outlines our commitment as an organisation to the prevention of financial crime.
Download
PDF (19 KB)
Aviva Group Gifts and Entertainment Procedures – July 2020 - download Aviva Group Gifts and Entertainment Procedures – July 2020
This document explains procedures to be followed if any of our staff gain gifts or entertainment.
Download
PDF (2.3 MB)
Speak Up Charter - download Speak Up Charter
This charter provides guidance on what types of concerns our colleagues should report, and how to go about it.
Health, safety and security - download Health, safety and security
This set of documents set out our controls and policies for the successful management of health, safety, location resilience and security across Aviva.
Other reports - download Other reports
Other reporting from across Aviva and our partners.
Governance
Customer Conduct and Reputation Committee ToRs - download Customer Conduct and Reputation Committee ToRs
Download
PDF (149 KB)
Aviva Third Party Business Code of Behaviour - download Aviva Third Party Business Code of Behaviour
Download
PDF (1.4 MB)
Global Voting Policy - download Global Voting Policy
Download
PDF (459 KB)
Tax Strategy - download Tax Strategy
Download
PDF (77 KB)
Responses - download Responses
As a ClimateWise member we are required to report annually on our actions, to enable benchmarking of progress across the industry. Below are our most recent disclosures.
Archive
An archive of past reports and policies.