Our people

Our people are Aviva

At Aviva, our people are focused on delivering our purpose and our promises and making things better for our customers, communities and colleagues. They make Aviva a great place to work.

Aviva has always been about helping people and being there for them today and in the future. It is our colleagues that make this happen for our customers, so supporting every one of them to thrive is good for them, good for the organisation, and good for our customers.

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Our culture and values

Our people are passionate about doing their best for our customers. Our values guide everything we do, from having the CONFIDENCE to shape Aviva for today and tomorrow, showing the COMMITMENT to deliver on our promises, working together as a COMMUNITY to make Aviva better and more inclusive for everyone and taking the CARE to speak up if something isn’t right and to build a better Aviva.

Diversity, equity and inclusion

We believe everyone at Aviva should be themselves.

We are determined to have a diverse workforce and inclusive culture where different views and opinions are encouraged. We ask our people where change is needed, where we are doing great things and where we can be better.

We have six global employee resource groups, bringing together a wide range of support networks from across the business. More than 6,000 employees have joined our Aviva Communities which cover race and religion, gender, sexuality, caring responsibilities, age, and mental and physical health.

Read more about our approach to diversity and inclusion

Developing careers

We take career development seriously, offering a range of training, development and leadership programmes across all our markets.

From graduates to apprentices to emerging leaders we give everyone the chance to grow, offering coaching, mentoring, support for professional qualifications and access to a digital learning platform with more than 7,000 courses on a range of subjects.

Careers at Aviva

Visit our Careers page to find out more about working here.

Go to careers

Doing the right thing for our people

For our people, I hope that you’ve got a sense of pace. I want you to feel that we’re going to move, that things are going to happen and that you’re going to be part of that. And that you have a really, really important role to play.

A positive environment and good working relationships have a substantial impact on our wellbeing and engagement. Creating an environment where people can work better together will lead to a high performing business and our customer satisfaction will grow. It’s therefore important for us all to resolve workplace issues that prevent us from collaborating effectively and doing our jobs to the best of our ability. We have a comprehensive grievance Resolution Procedure to help employees to work together effectively and deal with any conflict they may experience in the workplace. All employees have access to this confidential service via our internal intranet.

Being a Living Wage Employer

We want our people to enjoy a decent standard of living – that’s why we’re proud to be a 'Living Hours' and real Living Wage Employer in the UK. And that includes contractors and suppliers who work on our sites too. People like Lynne Hanner and her team, who do a great job helping to keep our offices in Norwich clean and safe.

In this video Lynne talks to some of our people about the huge difference the Living Wage has made:

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Equal paid parental leave for Aviva employees

We give our people in the UK, Ireland and Canada equal paid parental leave. Regardless of gender, sexual orientation or how they become a parent – birth, adoption or surrogacy – they’re entitled to the same amount of paid and unpaid time off. 

Since we launched it in 2017, we’ve learnt a lot. Watch our video to find out more and see the impact it’s had for some of our people:

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Just brilliant people

It takes our people to make Aviva a great place to work. Get to know some of them...