Speaking up

Whistleblowing at Aviva

Everyone connected to Aviva must do the right thing to protect our customers, assets, reputation, and each other. By everyone we mean employees, contractors, outsource providers and others who acquire information about potential wrongdoings arising from their current or past work activities with Aviva.

Speaking up is an integral part of our values in action. We want everyone to feel safe to raise a genuine concern about wrongdoing or misconduct without fear of retaliation.

Speak Up is Aviva’s Whistleblowing service that provides confidential and anonymous ways to raise concerns about a risk, malpractice or wrongdoing that affects others.

It could be something you feel is or may be a breach of our Business Ethics Code or appears illegal, criminal or unethical. 

Reporting concerns

The reporting service is operated by an independent third party on behalf of Aviva. All concerns are passed through a triage process by the Speak Up team who determine next steps.

We take concerns seriously and you can be confident that you’ll be heard, protected and supported. See our Speak Up Charter for details of our zero-tolerance approach to retaliation.

Download our Speak Up Charter PDF

If you are a contractor, supplier or other third party you can download our Third Party Speak Up (whistleblowing) Policy

Contact us

For further information about how to raise your concern please visit EthicsPoint - Aviva Central Services UK Limited.