We have the following reports and policies which reflect our commitment to being a responsible and transparent organisation.
If you have any suggestions or queries about Aviva’s CR programme or policies please e-mail us at: cr.team@aviva.com
Policies
- CR climate change and environment business standard (PDF 195KB)
- People business standard (PDF 258KB)
- Procurement and outsourcing business standard (PDF 132KB)
- Customer Experience Business Standard (PDF 446KB)
- Working with governments (PDF 276KB)
- Aviva’s 2020 Sustainability Summary, KPI sheet and limited assurance statement (PDF 2.5MB)
- Aviva’s 2020 Sustainability Reporting Criteria (PDF 2.5MB)
- Modern Slavery Act statement (PDF 5.5MB)
- Prevention of bribery and corruption statement (PDF 135KB)
- Aviva Group Gifts and entertainment procedures – July 2020 (PDF 2.3MB)
- UK Customer Data Charter (PDF 66KB)
- Business Ethics Code (PDF 3.7MB)
- Speak Up Charter (PDF 718KB)
- Aviva Biodiversity Policy (PDF 177KB)
Find out more about our risk governance approach.
Investment exclusion policies:
Aviva’s tobacco manufacturing policy (PDF 51KB)
Aviva’s climate change goals:
More details of Aviva's climate change goals and related exclusions.
Human rights
Governance
- Customer, Conduct and Reputation committee terms of reference (PDF 115KB)
- Aviva's Third Party Business Code of Behaviour (PDF 133KB)
- Global Voting Policy (PDF 628KB)
- Aviva tax strategy (PDF 1.80MB)
Aviva’s Responsible Investment Approach: Reports prepared using the principles of the 2020 Stewardship Code
- Aviva UK Life Responsible Investment Report 2020 (PDF 7.2MB)
- Aviva Investors Responsible Investment Annual Review 2020 (PDF 13MB)
Responses
2020
- Aviva's Climate Related Financial Disclosure 2020 (PDF 128KB) from our annual report, Aviva's Climate Related Financial Disclosure Report 2020 (PDF 2.5MB) and Aviva’s Climate Related Financial Disclosure 2020 dashboard (PDF 1.5MB)
- Aviva plc - SASB Disclosure 2020 (PDF 82KB)
2019
- Aviva's Climate Related Financial Disclosure 2019 (PDF 80KB) from our annual report, Aviva's Climate Related Financial Disclosure Report 2019 (PDF 1.8MB) and Aviva’s Climate Related Financial Disclosure 2019 dashboard (PDF 1.8MB)
2018
- Aviva's Climate Related Financial Disclosure 2018 (PDF 64KB) from our annual report, Aviva's Climate Related Financial Disclosure Report 2018 (PDF 1.73MB) and Aviva’s Climate Related Financial Disclosure 2018 dashboard (PDF 593KB)
- 2018 Aviva climate change stocktake - An assessment of progress against our 2015 climate strategy (PDF 495KB)
- Aviva's ClimateWise response 2017/2018 (PDF 4.7MB)
2017
- Aviva's Climate Related Financial Disclosure 2017 (PDF 2.05MB)
- Aviva’s ClimateWise response 2016/2017 (PDF 3.0MB)
2016
- Our response to recommendations from the Financial Stability Board‘s Taskforce on Climate related Financial Disclosure (TCFD) 2016