Members of a run-of-the-mill superannuation fund usually have no idea of their current superannuation balance. Yet, those who are part of Norwich Union Super Solutions can check their balance every day of the year, simply by using SuperNet.
Members of a run-of-the-mill superannuation fund usually have no idea of their current superannuation balance. Yet, those who are part of Norwich Union Super Solutions can check their balance every day of the year, simply by using SuperNet.
With SuperNet, members are able to log onto the internet and have immediate access to the history of their superannuation investment and how the plan is progressing.
Members aren’t the only ones to benefit from ‘SuperNet’ – Norwich Union’s internet based superannuation administration tool.
Independent Financial Advisers and employers can now transfer important data from their Microsoft Excel files to SuperNet, therefore streamlining all their client data.
And how did Norwich Union discover what clients wanted and needed? According to the Managing Director of Norwich Union Life, Allan Griffiths, it was all about listening to the people who use the system and discovering what features they needed to ‘do business better’.
“People are now very internet savvy – with one in every two homes connected to the web - and they know exactly what they want from a system. Norwich Union has worked very closely to give our users what they need,” commented Allan. “For example, system compatibility with microsoft products is very important to business owners. Many of our users were demanding a product that could easily transfer data between systems – so that’s what we’ve given them.”
As one of the first companies to offer on line reporting for superannuation, Norwich Union is continually looking at ways to enhance the internet offer for all our clients.
SuperNet is designed to relieve the administration pressures associated with managing a superannuation plan. It is used by Independent Financial Advisers plus employers and their staff who are part of Norwich Union Super Solutions.
“With SuperNet, employers can get back to their real business focus rather than spending too much time managing superannuation,” said Allan. “The SuperNet administration system is on line, easy to access and saves real time and money by reducing the amount of paperwork as well as cutting down on the numbers of balance related calls.”
“All users of SuperNet will see a real difference in the new system. We have steam-lined the site and ensured that we have a new straight forward system for Financial Advisers, employers and staff,” said Allan.
Allan Griffiths is available for interview on 0419 307 319.
For further information, please contact:
Simon Morgan
Group General Manager Public Affairs
(03) 9829 8892
0407 966 632
Notes to editors
- Norwich Union Australia is a group of three specialist financial services companies; Navigator, Norwich Union Life and Portfolio Partners. Through these companies we provide products and services in the areas of wealth creation, wealth management and wealth protection for more than 300,000 customers throughout Australia.
- Globally, Norwich Union Australia is part of Aviva plc, the world’s seventh largest insurance group, the largest insurer in the UK and one of the top five life companies in Europe. Aviva was formed in May 2000 through the global merger of CGU plc and Norwich Union plc.
- Aviva’s principal business activities are long-term savings, funds management and general insurance. It has a market capitalisation of approximately A$32.19 billion at 30/09/02, worldwide premium and investment sales of more than A$80 billion from ongoing business and more than A$572 billion in assets under management. The group has 64,000 employees and more than 25 million customers.
- This document does not contain all the terms and conditions attaching to product benefits and options. For a full list of terms and conditions please refer to the Offer Document. A policy for insurance cover or an application for an issue of an interest as described in this document can only be effected after completion of the application form contained in a current Offer Document for the product.
The information in this document reflects Norwich Union's understanding of existing legislation, proposed legislation, rulings etc as at the date of issue. While it is believed the information is accurate and reliable, this is not guaranteed in any way. The information is not, nor is it intended, to be comprehensive or a substitute for professional advice on specific circumstances.
The securities advice or information given in this document is of a general nature and has not taken into account the investment objectives, financial situation or particular needs of any particular person. Before making an investment decision on the basis of the advice above, a prospective investor needs to consider, with or without the assistance of a professional adviser whether the advice is appropriate in the light of their particular investment needs, objectives and financial circumstances.