For its clients holding Vectura Car insurance policies, Aviva Assurances has created a new "cadeau de franchise" or excess gift, which will gradually scale down their damage excess. In practice, this means that a reduction rate will apply to the total excess payable in the event of a claim.
For its clients holding Vectura Car insurance policies, Aviva Assurances has created a new "cadeau de franchise" or excess gift, which will gradually scale down their damage excess. In practice, this means that a reduction rate will apply to the total excess payable in the event of a claim. This rate will rise for every year with no claim. Clients will be kept informed of the level of reduction of their excess in a note accompanying their renewal letter.
Up to 60% reduction in excess
The "cadeau de franchise" is a loyalty scheme available to Aviva general agents. It will apply to the holders of insurance policies which include an excess payable on damage cover (and therefore not available for third-party insurance options).
It may be granted on new business, change of vehicle amendments within three months following the effective date of the change and at any time to portfolio contracts, as long as the client also has another contract (life insurance product, or principal damage insurance products).
In all cases, it is available only if no claim has been made in the last 12 months. The reduction will apply to the first claim made (fire, storm, theft or damage to the vehicle).
The excess amount will drop by 20% after 12 claim-free months, by 40% after 24 months and by 60% after 36 months. In the event of a claim during these periods, there are two possible scenarios:
- If the policyholder has already used their reduction entitlement, the general agent may give them another "cadeau de franchise" after one year without claim.
- If the claim does not carry an excess payment (eg a cracked windscreen), the reduction rate will remain identical for the following period.
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Press contacts:
Aviva Assurances
Fanny Dieval
Telephone: + 33 (0) 1 76 62 79 67
E-mail: fanny_dieval@aviva.fr
HDL Communication pour Aviva Assurances
Nicolas Faget
Telephone: + 33 (0) 1 58 65 20 17
E-mail: nfaget@hdlcom.com
Notes to editors:
About Aviva
Aviva is Europe's leading provider of life assurance and pensions savings with strong positions on other markets around the world. Based on gross premiums at 31 December 2007, Aviva was the world's fifth-largest insurance group. Aviva's three principal businesses are life assurance and long-term savings, asset management and non-life insurance, with a total turnover of €56.7 billion in 2007 and €455 billion in assets under management at 30 June 2008.
With more than 150 years' experience in France, Aviva is one of the top 10 players in the insurance market. Aviva France stands out from the crowd with its solid, balanced and profitable multi-distribution model: 875 general agents, 1800 branch staff, 400 life advisers and 1000+ brokers. Aviva France also has major partners such as AFER, the largest savings association in France, the Crédit du Nord group, l'Union Financière de France and Médéric. Specialising in unit-linked products, Aviva is recognised for the excellent performance of its long-term funds and solid commitment to its customers through its "Good Advice" approach. Aviva employs more than 3300 staff in France. At 31 December 2007, Aviva France recorded consolidated sales of €6.5 billion and an IFRS net profit of €338 million and managed assets worth €71.4 billion at 30 June 2008.