Leading south west England car parts suppliers, Kevin Cooper Motor Factors, has signed a two-year deal with HPI, using its database to identify the right car parts for its customers.
Leading south west England car parts suppliers, Kevin Cooper Motor Factors, has signed a two-year deal with HPI, using its database to identify the right car parts for its customers.
The company’s 16 branches across Devon and Cornwall are tapping into HPI’s vehicle records expertise for more than 50,000 annual identity checks to ensure that parts are specified accurately, so saving money and time incurred by manual errors.
Nick Yeo, IT manager for Kevin Cooper Motor Factors, says: “The main reason we installed the HPI service was to improve the accuracy of the parts we supply our customers, based on information relating to make, model, engine size, etc.
“We are finding increasingly that some models’ variants are not always easy to identify, so our trade customers in particular were spending a lot of time trying to give us accurate information. With the new service, the customer is able to provide us with the registration number, the parts they require, and we do the rest. The HPI information gives us all the details we need on the vehicle, meaning a reduction in returns and a more efficient, time-saving and cost-effective service.”
Daniel Burgess, Director of Automotive at HPI, says: “The cost of recalling and re-packaging an incorrect car part can cost as much as ordering it in the first place and this is a scenario that can be avoided by having instant access to in-depth vehicle data.
“The potential problems caused by having to ask customers the necessary details about their cars – which is often too much to expect of them – are a thing of the past with the quality of data now available.”
-ends-
For press enquiries please contact:
RAC Press office contacts:
Adam Cracknell on 01603 684916 or 07800 699517
or Jon Day on 07800 690 555
Staniforth:
Jon Clements on 0161 919 8495
Notes to editors:
About HPI
Originally established in 1938, HPI Limited is a primary source of vehicle information for the UK motor industry and motoring consumer, which since August 2004 has been owned by Norwich Union. HPI encompasses both the HPI database of all UK road registered vehicle descriptions and histories, and the National Mileage Register which holds in excess of 85 million mileage readings.
Together, HPI and NMR represent the UK's largest vehicle information source, combining and interpreting data from government agencies, industry bodies, private organisations, the police and the general public. Registering with HPI helps companies to protect their financial interests in motor vehicles and a wide range of other mobile assets. HPI Checks give purchasers instant confirmation of whether vehicles are correctly described, known to be subject to outstanding finance or serious accident damage, or recorded as stolen or "clocked".
'HPI' and the HPI logo are registered trademarks of HPI Limited.
(1) All prices include VAT and are correct as of 1st January 2006
(2) Mileage Data is not covered by The HPI Guarantee
(3) The HPI Guarantee is subject to terms and conditions
About RAC
With around seven million members, RAC is one of the UK's most progressive motoring organisations, providing services for both private and business motorists. Whether it's roadside assistance, windscreen repair and replacement, learning to drive, vehicle inspections and checks, legal and financial services or up-to-the-minute traffic and travel information - RAC is able to meet motorists’ needs. RAC incorporates BSM, RAC Auto Windscreens, RAC Direct Insurance and HPI.
Aviva bought RAC in May 2005. The acquisition brings together RAC's powerful brand and customer base with the expertise and leading position in motor insurance of Norwich Union Insurance (part of Aviva). Norwich Union is the UK's largest insurer, insuring one in seven motor vehicles and with a market share of around 14%.