UK: 'Green' screen policy wins award for RAC Auto Windscreens

Top class environmental performance has helped RAC Auto Windscreens scoop a special environment award.

Top class environmental performance has helped RAC Auto Windscreens scoop a special environment award.

The company, which operates a “repair before replace” policy, took home the Environment Award at the recent Commercial Fleet World Awards.

RAC Auto Windscreens has focused on encouraging its customers to seek windscreen repairs before replacement - a more cost effective and environmentally friendly approach to broken glass on vehicles – and almost a fifth of its windscreen jobs in 2005 were repairs.

Mark Hughes, RAC operations director, says: “While the waste from 40 windscreen replacements would fill a skip, the same number of repairs would fill no more than the palm of your hand.

“All our technicians know to offer motorists a windscreen repair rather than replacement, wherever possible, and we have been working hard to promote the cost, time and ‘green’ benefits of choosing that option. This has increased take-up of repair by three per cent.

“Where windscreens have to be replaced, we recycle 95% of the glass – that’s half a million windscreens per year.”

RAC Auto Windscreens’ repair before replace policy is listed on nearly half a million fleet cards handed out to drivers annually. In addition, its free fleet health checks offer a regular technician’s inspection to identify windscreen damage.

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RAC Press office contact:
Adam Cracknell 01603 684916 / 07800 699 517 or Jon Clements at Staniforth 0161 919 8022/07989414486

Notes to editors
About RAC Auto Windscreens

  • RAC Auto Windscreens provides a wholly owned and operated complete automotive glazing repair and replacement service (windscreens, rear windows and side windows) through the largest fitting centre network in the UK.
  • It is the only replacement windscreen specialist with its own manufacturing operation, producing 250,000 windscreens a year in a dedicated factory in Chesterfield.
  • Backed by a fleet of 1000 fully equipped mobile fitting units, RAC Auto Windscreens provides a true 24/7 national service for more than 750,000 private and corporate customers every year. For more information on RAC Auto Windscreens visit www.rac.co.uk/windscreens

About RAC

  • With around seven million members, RAC is one of the UK's most progressive motoring organizations, providing services for both private and business motorists. Whether it's roadside assistance, windscreen repair and replacement, learning to drive, vehicle inspections and checks, legal and financial services or up-to-the-minute traffic and travel information - RAC is able to meet motorists’ needs. RAC incorporates BSM, RAC Auto Windscreens, RAC Direct Insurance and HPI.
  • Aviva bought RAC last year. The acquisition brings together RAC's powerful brand and customer base with the expertise and leading position in motor insurance of Norwich Union Insurance (part of Aviva). Norwich Union is the UK's largest insurer, insuring one in seven motor vehicles and with a market share of around 14 per cent.

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