UK: Norwich Union expands fleet risk adviser team to meet increasing demand

Increasing demand for fleet risk management services has prompted Norwich Union to double the size of its adviser team – making it the UK’s largest.

Increasing demand for fleet risk management services has prompted Norwich Union to double the size of its adviser team – making it the UK’s largest.

Nine experienced risk advisers will begin fleet induction training in March. Located throughout the country, they will be responsible for visiting fleets in their respective areas.

Bill Pownall, Norwich Union’s motor risk manager, said: “The value of applying risk management to fleet operations is now being acknowledged at the highest level in companies.

“And as the largest insurer of fleet vehicles in the UK, we are getting more and more requests for help in managing occupational road risk.

“An example of this is the demand for our risk management CD Rom, which is now being reproduced after the initial run of nearly 20,000 was snapped up.”

In their first phase of training the new advisers – who are already experienced in risk consultancy and are qualified under the National Examination Board in Occupational Health and Safety (NEBOSH) – will learn how fleet vehicles are sourced and managed, what is important to fleet managers and the types of advice they will be required to give.

Following the initial classroom training, they will shadow existing fleet risk advisers and will initially be involved with “low complexity fleets” – typically those featuring cars and vans – of up to 50 vehicles.

Bill Pownall, adds: “As their experience grows, they will continue their training by completing risk assessments under supervision and expanding their knowledge on other areas of the fleet market such as taxis, self-drive hire and, potentially, haulage vehicles. These risk advisers will be fully competent in fleet risk management and will be an integral and valuable part of the team by late 2006.“

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For further information, please contact:

Jon Clements at Staniforth on 0161 274 0100/ 07989 414486 
Sally Leeman at Norwich Union on 01603 684225/ 07800 699670

Notes to editors:

About Norwich Union Insurance

  • Norwich Union is the UK's largest insurer with a market share of around 14%
  • With a focus on insurance for individuals and small businesses, Norwich Union insures:
    - One-in-five households
    - One-in-seven motor vehicles
    - Around 800,000 businesses
  • Norwich Union products are available through a variety of distribution channels including brokers, corporate partners such as banks and building societies and Norwich Union Direct
  • Aviva, Norwich Union’s parent company, announced its acquisition of the RAC in 2005. The acquisition brings together the RAC's powerful brand and customer base with the expertise and leading position in motor insurance of Norwich Union Insurance
  • Norwich Union's news releases and a selection of images are available on the Aviva internet press centre at www.aviva.com/media.

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