UK: Norwich Union travel services help every step of the way

As the number of holidays taken by Britons increases - with over a quarter taking two or more holidays a year - Norwich Union is introducing additional services to its direct travel policies.

As the number of holidays taken by Britons increases - with over a quarter taking two or more holidays a year - Norwich Union is introducing additional services to its direct travel policies.

The insurer has joined forces with RCI Europe, the UK’s largest independent travel agency, to offer the new Norwich Union Travel Booking Service which offers thousands of holidays and flights with a ‘Price Promise’ to match the lowest available tour operator prices.

The service provides travel and selected motor and home insurance customers with independent travel advice, an opportunity to find the right holiday at the right price and arrange discounted holiday extras such as car parking and a hire car all in one call.

Discounted electrical holiday goods including cameras, camcorders and personal CD players and a Holiday Planner Service to help customers organise their holiday leisure time and research or book entertainment and activities in advance are also available.

Norwich Union Direct’s annual travel insurance policies also include:

  • A guaranteed 7.5% discount off tour operator prices.*
  • A hotel booking service with discounts of up to 60% on more than 10,000 hotels worldwide.
  • Free credit and debit card protection cover.

Commenting on the additional services, Frankie Nicholson, marketing manager at Norwich Union, said: “With travel and holidays becoming ever more popular as our lives get busier, it’s important that we continually review and refresh our products and services to ensure we are delivering what our customers want.

“We recognise that arranging a holiday can be a stressful, expensive and complicated process, which is why we’ve added new services such as the Holiday Planner and Travel Booking as standard to annual travel policies to help make the whole travel experience easier.”

Norwich Union is also a partner in the Foreign and Commonwealth Office's ‘Know Before you Go’ campaign, which is aimed at helping British nationals stay safe when travelling overseas.

For more information about Norwich Union Direct’s travel products and services, customers should call 0800 092 3628 or visit norwichunion.com and receive a 10% discount for taking out cover on-line.

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Media contacts:
Liz Kennett – Norwich Union press office on 01603 688263 or out of hours – 07801 901666.

Notes to editors:
* How the discount is applied - First Choice Holiday in Menorca, 11 nights half board for two adults and two children.
Brochure price - Ł1218
Travel agent price - Ł1153.20
NU Travel Service price - Ł1066.71
Total saving - Ł151.29


JMC Holiday to Bahamas for 14 nights all-inclusive for two adults.
Brochure price - Ł3,470
Travel Agent price - Ł3,012
NU Travel Service - Ł2,786.10
Total saving - Ł683.90

  • Norwich Union is the UK’s largest insurer with a market share of around 16 per cent and is more than 1.5 times the size of its nearest rival. It is also the largest personal lines insurer.
  • It has a focus on insurance for individuals and small businesses. It insures:
    • one in five households
    • one in five motor vehicles
    • more than 700,000 businesses
  • Norwich Union products are available through a variety of distribution channels including brokers, corporate partners such as banks and building societies and Norwich Union Direct.
  • Norwich Union’s news releases and a selection of images are available on the Aviva internet press centre at www.aviva.com/media

An ISDN facility is available for studio quality broadcast.
Call the press office on 08703 66 68 68

For all life & pensions media enquiries call 08703 66 68 73
For all other media enquiries call 08703 66 68 68

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