Norwich Union’s new commercial package for offices and surgeries is the only one of its kind on the market to include legal expenses as standard and to offer the option to include business travel cover.
Norwich Union’s new commercial package for offices and surgeries is the only one of its kind on the market to include legal expenses as standard and to offer the option to include business travel cover.
From architects to aromatherapists and physiotherapists to publishers, dozens of trades will be able to benefit from the new Office & Surgery policy.
Key benefits for customers include:
- asset protection cover (including contents, glass and money as standard) with the option to add computer breakdown and employee dishonesty cover
- flexible revenue protection cover through business interruption and book debts
- legal liabilities including market-leading legal expenses cover as standard
- the introduction of an optional employee benefits section including personal accident and business travel
- new Norwich Union clear commercial policy wordings – making it easier to understand policy cover
- individualised Office or Surgery policy documents so that every section is relevant to the customer
- a 24-hour, 365-day claims line
- a 24-hour legal and tax helpline
- a risk management helpline
- access to a range of discounts from security and fire protection providers.
And for brokers, the product offers a number of benefits including:
- capability to receive quotations over the phone in one call to Norwich Union Small Business Insurance Centres
- no more proposal forms to fill in as all details are taken over the phone
- a wide range of core and optional covers – all in one product
- an opportunity for selected brokers to win prizes when they participate in an incentive campaign
Jim Noakes, director of commercial products at Norwich Union, said: "Brokers and their clients want a faster, simpler service from insurers. We have taken a fresh look at the needs of this sector and have provided an innovative core cover combined with a wide range of cover extensions. A key concern has been to make the cover easy to understand and the documentation efficient to handle.
“In addition to these customer benefits, we’ve also listened to broker feedback about their requirements for speed and efficiency. With Office & Surgery, quotes, business acceptance and the issuing of polices will be just a phone call away.”
Office & Surgery follows the launch of the new Shop & Salon product in February.
For more information on Office & Surgery, brokers should speak to their usual Norwich Union contact.
For further information contact Liz Kennett on 08703 66 68 63/07801 901666 or Jenny Chapman at Norwich Union on 08703 66 68 64/07775 822642
Notes to editors
- Norwich Union is the UK’s largest insurer. In general insurance it is more than 1.5 times the size of its nearest competitor, and has a 19 per cent share of the market.
- It has a focus on insurance for individuals and small businesses. It insures:
- one in five households
- one in five motor vehicles
- more than 700,000 businesses
- Norwich Union products are available through a variety of distribution channels including brokers, corporate partners such as banks and building societies, and Norwich Union Direct.
- Norwich Union’s news releases are available on this internet site
- A selection of images is available from the CGNU Newscast site at www.newscast.co.uk
- An ISDN line is available for studio quality interviews. Call the press office 08703 66 68 68
- Norwich Union Insurance Limited Registered in England Number 99122 Registered Office. 8 Surrey Street Norwich NR1 3NG
- Member of the CGNU Group of companies and of the General Insurance Standards Council
For all life & pensions media enquiries 08703 66 68 73
For all other media enquiries 08703 66 68 68