Our customers

Aviva launches simple life insurance

Couple by the riverside

Aviva has launched Simple Life Insurance - ‘no frills’ cover to complement its more comprehensive Life Insurance+ policy – helping advisers ensure that more customers are financially protected whatever their budget.

Recognising that some clients do not have the time, desire or finances to take out comprehensive cover, Simple Life provides essential life insurance for clients and their families, without them needing to spend time considering additional options or features.

Mintel’s ‘Term Assurance’ report found that people reported not having life insurance because they can’t afford it (45%), they had other financial priorities (25%) or they kept putting it off (19%). However, 55% of respondents said that they would be most persuaded to do so by simple, low-cost cover.1

The new policy has been designed to be clear and easy for different groups of advisers and their clients to consider, with clear pre-application eligibility questions, an underwriting guide, instant decisions, and no medical evidence required.  It offers simple banded cover based on the client’s age, while the introduction of simplified policy documentation will mean that clients can view benefits easily.  

A basic range of support services includes advance funeral payments, grief counselling, estate administration though MyDigiExecutor and a bereavement guide. The new policy also includes gym discounts.

Simple Life Insurance has been designed to extend Aviva’s existing advised life insurance proposition. It can provide an alternative for clients who might have previously rejected taking out life insurance - with the recognition that they still require some core protection in place.

The policy will be available on all major adviser protection portals from launch. Over the past three years, Aviva has continued to develop its individual intermediary protection business into simplified, menu, high value and wealth; and business protection distribution channels.

Aviva has also recently introduced an interactive protection ‘shield’ sales aid to support advisers in their customer conversations and explore the various options and support services available.

Mark Cracknell, head of protection distribution at Aviva said: “Simple Life Insurance extends our life insurance proposition to customers whatever their budget or circumstances. 

“While our menu proposition will continue to offer an appropriate solution for many advisers and their clients, Simple Life Insurance is an important part of ensuring that we have a range of options to help more people put protection in place.

“We know that 66% of UK adults do not have any form of valuable life insurance2 . We believe this new policy will encourage customers who might have previously walked away from taking out life insurance based on cost or complexity.”


1 Mintel Term Assurance Report June 2018 – 522 UK adults polled

2 Mintel Term Assurance Report June 2019


Fiona Murphy

Protection, Health and Regulation

Melissa Loughran

Aviva Press Office

Notes to editors:

  • For information on how Aviva is helping our people, customers and communities impacted by COVID-19 visit: www.aviva.com/covid-19-our-response/ 
  • Aviva is a leading international savings, retirement and insurance business. We exist to be with people when it really matters, throughout their lives – to help them make the most of life. We have been taking care of people for more than 320 years, in line with our purpose of being ‘with you today, for a better tomorrow’.
  • Our vision is to earn our customers’ trust as the best place to save for the future, navigate retirement and insure what matters most to them. In 2019, we paid £33.2 billion in claims and benefits on behalf of our 33.4 million customers.
  • We will focus on the UK, Ireland and Canada where we have leading market positions and significant potential. We will invest for growth in these markets. Our International businesses in Europe and Asia will be managed for long-term shareholder value. We will also transform our performance and improve our efficiency. Our transformation will be underpinned by managing our balance sheet prudently, reducing debt and increasing our financial resilience.
  • Total group assets under management at Aviva group are £522 billion and our Solvency II capital surplus is £12.0 billion (HY20). Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us 
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our image library, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on Twitter: www.twitter.com/avivaplc/  
  • You can follow us on LinkedIn: www.linkedin.com/company/aviva-plc 
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva 
  • We have a Globelynx system for broadcast interviews. Please contact the Press Officer noted above if you would like to make a booking.

More from our Newsroom