An opportunity to put unclaimed money to work for good causes.
The Department for Digital, Culture, Media & Sport (DCMS) has appointed Aviva’s Group General Counsel and Company Secretary, Kirsty Cooper, as the insurance and pensions champion for the expanded dormant assets scheme*, which is primarily designed to reunite financial services customers with their money*.
The Independent Dormant Assets Commission was set up in December 2015 to look at whether the dormant assets scheme, made up of bank and building society deposits, could be extended to other assets such as insurance products, stocks and shares, and pensions that have been classed as dormant**. Aviva supported the initiative and Kirsty Cooper served as the Commissioner for Life & Pensions.
The champions for the expanded dormant assets scheme will work with the financial services industry to improve reunification processes, develop appropriate definitions of dormancy and consider the practicalities of expanding the scheme in their sector. Customers will continue to be able to reclaim lost assets at any time.
Welcoming her appointment as the insurance and pensions champion for the expanded dormant assets scheme, Kirsty Cooper, Aviva’s Group General Counsel and Company Secretary, said:
This is an opportunity to put unclaimed money to work for good causes. Since 2011, dormant assets schemes have already distributed hundreds of millions of pounds from unused bank and building society accounts, to benefit the most vulnerable people in our society. With appropriate safeguards in place for consumers, we should be able to expand the scheme to other assets such as life and pensions policies.
Over recent years Aviva has run a number of programmes to re-unite customers with their unclaimed assets. Last year, it re-established contact with 133,000 lost customers and is now providing them with information about their policy and benefits.
Aviva Press Office | Fiona Murphy | 07384 451332 | email@example.com
*Generally, a life and pension asset is considered dormant only once there has been no contact with the customer for at least seven years after the policy has ended. For products which have no contractual end date, the asset would be considered dormant once there has been no contact for at least seven years after the customer has either reached a very old age or has passed away. Bank accounts must have been untouched for more than 15 years.
** The work of the Commission has now ended. The Commission published its report on 3 March 2017. Please click here for more information and a copy of the report.
Notes to editors:
- Aviva provides life insurance, general insurance, health insurance and asset management to 33 million customers.
- In the UK we are the leading insurer serving one in every four households and have strong businesses in selected markets in Europe, Asia and Canada. Our shares are listed on the London Stock Exchange and we are a member of the FTSE100 index.
- Aviva’s asset management business, Aviva Investors, provides asset management services to both Aviva and external clients, and currently manages over £350 billion in assets. Total group assets under management at Aviva group are £490 billion.
- Aviva helps people save for the future and manage the risks of everyday life; we paid out £34.6 billion in benefits and claims in 2017.
- By serving our customers well, we are building a business which is strong and sustainable, which our people are proud to work for, and which makes a positive contribution to society.
- The Aviva newsroom at www.aviva.com/newsroom includes links to our image library, research reports and our news release archive.
- For an introduction to what we do and how we do it, please click here www.aviva.com/about-us
- Follow us on twitter: www.twitter.com/avivaplc/
- Follow us on LinkedIn: www.linkedin.com/company/aviva-plc
- For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva
- We have a Globelynx system for broadcast interviews. Please contact the Press Officer noted above if you would like to make a booking.
More from our Newsroom
Record number of over-50s workers is key to solving UK productivity puzzle
15 May 2019
The workplace benefits UK employees are least interested in
14 May 2019
Pension freedoms boom
30 Apr 2019
New private medical insurance service launched for corporate clients
29 Apr 2019
Intergenerational unity in the UK is at risk, according to new report
25 Apr 2019
Aviva senior management changes
24 Apr 2019
Half of ‘sandwich generation’ have under 35 minutes a day to themselves
18 Apr 2019
Significant enhancements to our equity release proposition
11 Apr 2019
One claim paid every four seconds – our 2018 global claims data
10 Apr 2019
From amorous horses to blundering burglars
10 Apr 2019
If you think pension freedoms are popular, have a look at equity release
5 Apr 2019
Quarter of employees unaware they may be saving more for their retirement
5 Apr 2019
Aviva welcomes government response to pensions dashboard
4 Apr 2019
Industry champions publish report on re-uniting customers with lost money
4 Apr 2019
Solar carport takes Norwich office off the grid
3 Apr 2019
UK's struggle to ‘switch off’ digital addiction stops a good night's sleep
1 Apr 2019