Aviva plc – Organisational Changes

Aviva plc (“Aviva”) is announcing changes to its organisation to reflect its strategic focus on customers’ needs.

Aviva is bringing its UK insurance businesses together - life insurance, general insurance and health insurance – under the leadership of Andy Briggs.  Andy will become CEO UK Insurance, responsible for all Aviva’s insurance businesses in the UK.

To simplify and strengthen Aviva’s international focus, Maurice Tulloch will become CEO International Insurance, responsible for Aviva’s insurance operations in France, Canada, Ireland, Spain, Italy, Poland, Turkey and India.

Both appointments are subject to regulatory approval.

As a result of these structural changes, David McMillan, Chairman Aviva Global Health Insurance and CEO Aviva Europe, has chosen to leave Aviva.

Aviva Investors, Aviva Asia and the Digital businesses will remain as separate entities. Chris Wei remains Executive Chairman of Aviva Asia and Global Chairman of Aviva Digital and Euan Munro remains CEO of Aviva Investors.

Over the last three years Aviva has been through a significant transformation and it is now entering the growth phase of its development.  It has fixed the balance sheet and now has one of the strongest financial positions in the sector.  It has a clear strategy focused on offering customers a comprehensive range of insurance products through the convenience of Digital (True Customer Composite and Digital First).  It has narrowed the Group’s geographic focus, successfully integrated the acquisition of Friends Life, and improved the operating performance of the businesses.

Mark Wilson, Group Chief Executive Officer, said:

“Aviva is entering a new phase in its transformation.  We have fixed the balance sheet, focused the business, and turned the operating performance around. The business is developing rapidly.

“We see significant opportunities to differentiate our business in the UK post-Brexit.  We like the UK, we are investing in the UK, and we are growing in the UK. 

“Our priorities are to continue to deepen our position in our home UK market with our 16 million customers, and to continue to grow in our core international markets to diversify and strengthen Aviva. This puts us in a peer group of one.

“I would like to thank David for his considerable contribution to Aviva over the last 14 years.  Most recently he has been instrumental in turning round Aviva’s European operations while accelerating the build of our Global Health Insurance business.  We wish him well for the future.”

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Enquiries:

Media
Nigel Prideaux  +44 (0)20 7662 0215
Andrew Reid  +44 (0)20 7662 3131
Sarah Swailes   +44 (0)20 662 6700

Investors
Chris Esson  +44 (0) 207 662 8115

NOTES TO EDITORS

Andy Briggs

Andy joined the Board in April 2015 as chief executive officer of Aviva UK Life, to lead Aviva’s enlarged UK Life business following the acquisition of Friends Life Group Limited where he was group chief executive.  He has over 25 years of operational and executive experience in the insurance industry across life assurance and general insurance, both in the UK and overseas. 

At Friends Life he led the transformation of the three acquired businesses, then bringing his strategic and business skills, experience of organisational change and knowledge of the Friends Life business to Aviva.  He has extensive knowledge of the UK regulated environment combined with experience in capital and risk management.

Andy was formerly CEO of Scottish Widows plc (financial services), CEO of the life business of Lloyds Banking Group plc (financial services) and CEO of the Prudential Group’s Retirement Income business (insurance).

Andy is a Fellow of the Institute of Actuaries and chairman of the Board of the Association of British Insurers. He is Government Business Champion for Older Workers with Business in the Community. Andy is also chairman of the NSPCC’s Fundraising Committee and a member of the Board of Trustees.  He also chaired one of their larger fundraising sub-committees for ten years.

Maurice Tulloch

Maurice joined Aviva in 1992.  Maurice was appointed executive Chairman, Global General Insurance in June 2016. This is a role he assumed additional responsibility for in July 2014 during his time as Chief Executive Officer of Aviva’s UK & Ireland General Insurance business. As Chairman, Global General Insurance, Maurice’s focus is on maximising GI's potential and growth across the Aviva Group.   Prior to this, Maurice was Chief Executive Officer of Aviva Canada and was previously Executive Vice-President and Chief Operating Officer, Aviva Ontario and Specialty Distribution, a position he took up in January 2009.   Maurice has been an active industry voice both in the UK and Canadian markets. He currently sits on the Boards of the Association of British Insurers (ABI), the Flood Re Advisory Council and Pool Re. Previously Maurice was Chair of the General Insurance Council (ABI), Chair of the Insurance Institute of Canada, Property & Casualty Insurance Compensation Corporation and Deputy Chair of the Insurance Bureau of Canada. 

Maurice is a Chartered Professional Management Accountant (CPA), and holds a Masters in Business Administration (MBA).  He is an active supporter of the United Way and the Juvenile Diabetes Research Foundation (JDRF) and a member of the UK Catalyst Programme.

David McMillan

David joined Aviva in 2002 in the UK General Insurance business holding a number of Executive roles spanning Sales, Claims and Customer Services.  He was appointed CEO of the business in 2010 where he launched the “Quote-me-Happy” digital start up and spearheaded expansion into Corporate and Speciality Risks market.

More recently David has led the turnaround of Aviva Europe, galvanising distribution, exiting underperforming businesses and driving improved profit mix. Profits in 2015 were €1.25bn with cash remittances of €650m.

Prior to joining Aviva, David spent 12 years as director of management consultancy with PricewaterhouseCoopers.  David completed his undergraduate degree in finance and computer science at Heriot-Watt University, Edinburgh.  He holds an MBA from the University of Chicago and is an Associate of the Chartered Institute of Management Accountants.

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