Our people

Diversity and inclusion

From Norwich to Singapore, we are committed to ensuring our people are a reflection of the customers and communities we serve.

Stronger Together

We believe everyone at Aviva should be able to be themselves.

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Our commitments

Creating a diverse, inclusive organisation is a fundamental part of living up to our purpose of being with you today, for a better tomorrow. It means being there for all our people, serving all our customers well, and helping to contribute to fairer, more equal communities.

We are determined to keep challenging ourselves to do more to build a workplace – and society – that works for all. 

Aviva communities

Aviva communities are our employee groups. They help ensure all our people have an equal voice and provide a global support network to strengthen our inclusion efforts across the business. 

Women in leadership

We are signatories of both the Women in Finance Charter and the 30% club and have set ourselves the target of increasing the number of women in leadership roles* to 40% by 2021.

To date we have:

  • Increased our female leadership to 34%, up from 28% in 2015 – and remain on track to meet our 2021 targets
  • Ranked in the Sunday Times top 50 Employers for women
  • Listed in the LinkedIn Top 25 Employers, “where people want to work”

*Defined as Head of and above.

Gender Pay Report

We recognise that accountability and transparency are key to progression. Our latest Gender Pay Report highlights our current performance – and sets out the steps we are taking to improve the recruitment, retention and progression of our female employees. 

We understand the importance of being transparent about our progress. Our latest Gender Pay Report highlights our current performance and sets out the steps we are taking to improve the recruitment, retention and progression of our female employees.

Developing the next generations of female leaders

Find out more about our gender pay gap and what we’re doing to address it. We continue to strengthen our focus on improving gender balance to accelerate the change we need to see.

Supporting ethnic minorities

We are focused on attracting, promoting and retaining more ethnic minority employees – across all levels of the business. 

We are signatories of the Race at Work charter and have introduced a number of initiatives to support its five focus areas – from enabling career progression to capturing ethnicity data. 

Leadership and development programmes

Working with the Diversity Practice, we have developed a bespoke ethnic minority leadership programme in the UK. 

Launched in January 2020, our first 18 employees will complete the course later this year. In addition, line managers have received guidance on how to help these employees continue to develop their leadership skills.

Across our London and Leeds offices, we have also set up our Origins intern programme, supporting younger generations from minority backgrounds kick-start their career in financial services.

In 2018, eight of 20 interns successfully went on to secure future roles at Aviva.

Black Lives Matter

A message to our colleagues.

Diversity data gathering

Gathering diversity insights from our employees helps us to provide support to those from minority backgrounds and learn how, where and when we need to intervene.

Through the success of our #ThisIsMe campaign, we have reached our initial target to have 50% of employees’ diversity & inclusion data recorded by 2020.

We have now revised this target to have 90% of our employees’ diversity and inclusion data recorded by 2022.

Progressive partnerships

In addition to our charter signatories, we are working in partnership with a number of different organisations to drive positive change and help raise awareness around diversity and inclusion:

Business in the Community

We have a long-standing relationship with BitC, using their research and knowledge about inclusion to improve our own understanding of these issues. 


We work closely with Stonewall to ensure our policies, practices and culture support our LGBT community.  Our progress to date has seen us recognised inside the top 50 of the Stonewall Employer Index. 


We work with Involve+++, as experts on inclusion, on a number of mentoring and leadership initiatives at all levels. 

Dive in 2020

Aviva is one of the global sponsors for the ‘Dive in Festival’, a global diversity & inclusion insurance festival, covering all diversity characteristics.

Since it was first founded in 2015, the festival has grown from London to 33 countries worldwide. 

Tracking our progress

Our Global Inclusion Council monitors progress on our commitments. Our CEO is chair and all other members of the Executive Committee are involved in our inclusion Communities.