Our customers

There when you need us

Michelle's story

When Michelle’s home caught fire, everything was charred right down to the ground. Devastated, she called us.

Michelle got through to Qassim in Aviva Canada’s national claims team. In this short film, she shares what happened next:

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To have somebody look after you like that with an insurance company goes a long way. And I can’t thank Qassim enough for what he did for me and my family.
Catastrophic fire losses create a lot of uncertainty, it was very rewarding to be able to provide clarity and reassurance to Michelle during such a difficult time.

Download a transcript of the video

Across Canada, colleagues like Qassim are committed to being there for our customers when they need us most - supporting our purpose to be with you today, for a better tomorrow.

Visit Aviva Canada to find out more.