Aviva reveals music-related home insurance claims.
With Eurovision just days away, Aviva is urging fans of the contest to make sure their celebrations hit the right note.
According to new research from the insurer, two out of five UK residents1 plan to watch the contest, with most viewing the show in their own home or at a friend’s house this weekend.
But Aviva advises it has seen scores of musical incidents wreaking havoc in recent years,2 with Eurovision directly cited on a number of occasions. Home claims range from cocktails knocked over laptops while watching the show, to rogue microphones and karaoke machines smashing TV screens.
So, as the nation gets ready to make its mind up, Aviva reveals a few claim examples not to copy this weekend:
- Margarita mayhem: One Eurovision enthusiast got so excited watching the show, they sent their margarita flying, tipping it into their laptop.
- Spice up your life! One party guest caused musical mayhem when they fell over carrying a dish of curry at their friend’s house. The customer ended up claiming for a new musical instrument commenting: “the guitar is totally ruined… there is curry in the guitar.”
- Keyboard catastrophe: Another party guest found that electric pianos were not designed to be used as chairs when he sat on one and cracked it in half.
- Sticky situation: One customer had set up his amplifier so his guests could enjoy music at a house party. But one partygoer managed to spill their drink into the equipment – and in spite of the customer being an electrician, the amp could not be fixed.
- Karaoke king: Another customer was enjoying a karaoke night at home when his grandson let the microphone swing into the TV with such force it cracked the screen.
- Dancing queen: Aviva has several examples of enthusiastic dance moves being the enemy of TVs too. From youngsters to grandparents, several customers said their cracked screens were caused by someone falling into the TV while throwing a few shapes in the living room.
- Cut a rug: Aviva also found that wine and dance moves can also be a clumsy combination, with many a carpet bearing the consequences. In one instance, a party guest laughed so hard at her friend’s spillage, she went on to drop her own drink too.
- And finally: Eurovision has other uses too. One customer used the event to work out exactly when their phone’s screen was broken. They knew it wasn’t on the night of the show as they had been very active tweeting about the event.
Director of Property Claims, Kelly Whittington says:
“Millions of song-lovers are looking forward to a fantastic weekend, with two fifths of UK adults planning to enjoy Eurovision. However, we’ve seen from our claims experience that people can sometimes get lost in music – to the point that they can be clumsy to say the least!
“If people are planning to get behind their favourite acts and celebrate on Saturday, we’d suggest that they remove any easily breakable items from the party zone, take extra care with any drinks and steer clear of the TV, particularly if they’re showing off their dance moves.
“Accidental damage cover – an optional extra on home insurance – can often help if the worst happens. But prevention is the best course of action, so douze points to those who get ready by preparing their homes in advance!”
1 According to an online poll of 2,002 UK adults carried out by Censuswide Research on behalf of Aviva 28.04.23 to 02.04.23.
2 Examples taken from Aviva home claims data 2016 – 2023.
Notes to editors:
- We are one of the UK’s leading Insurance, Wealth & Retirement businesses and we operate in the UK, Ireland and Canada. We also have international investments in India, China and Singapore.
- We help our 18.7 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
- We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2022, we paid £23.2 billion in claims and benefits to our customers.
- Aviva is a market leader in sustainability. In 2021, we announced our plan to become Net Zero by 2040, the first major insurance company in the world to do so. This plan means Net Zero carbon emissions from our investments by 2040; setting out a clear pathway to get there with a cut of 25% in the carbon intensity of our investments by 2025 and of 60% by 2030; and Net Zero carbon emissions from our own operations and supply chain by 2030. Find out more about our climate goals at www.aviva.com/climate-goals and our sustainability ambition and action at www.aviva.com/sustainability
- While we are working towards our sustainability ambitions, we acknowledge that we have relationships with businesses and existing assets that may be associated with significant emissions. More information can be found at www.aviva.com/sustainability/climate/
- Aviva is a Living Wage and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
- As at 31 December 2022, total Group assets under management at Aviva Group were £352 billion and our estimated Solvency II shareholder capital surplus as at 31 March 2023 was £7.7 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
- For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
- The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
- You can follow us on:
- Twitter: www.twitter.com/avivaplc/
- LinkedIn: www.linkedin.com/company/aviva-plc
- Instagram: www.instagram.com/avivaplc
- For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/user/aviva