Our business

A big win for championing customers and brokers

The British Insurance Awards are one of the most prestigious events of the year in the insurance world and we’re incredibly proud to have won General Insurer of the Year.

Not only that, we also took home the much-coveted Commercial Lines Insurer and Personal Lines Insurer of the Year, as well as the Investing in the Profession / Training Award. 

These awards highlight that we’re getting it right for our broker partners and customers while continuing to innovate and provide excellent customer service.

Commenting on the awards, Colm Holmes, Aviva’s Global CEO of General Insurance said

It’s always a great honour to be recognised for what we do on behalf of our broker partners and customers.

In a year like we’ve all had, it’s hard not to think of all those who have been impacted by Covid-19, but the way our broker partners have rallied to support us and all our customers gives me great confidence for the future of insurance.

Congrats to all those who have been nominated and won an award this evening, and it’s a pleasure to pick this award up on behalf of our fantastic team at Aviva.

Colm Holmes, Aviva’s Global CEO of General Insurance

In a message sent to the Aviva General Insurance team, Amanda Blanc, Chief Executive Officer said: 

It’s not every night you create a little bit of history. What an achievement - winning the Personal Lines, Commercial Lines AND General Insurer of the year awards in one night – all the big ones, and it’s never been done before. For those at the virtual awards ceremony I’m sure it wasn’t quite the same, but believe me when I say how much our competitors will be green with envy right now.   

If there was ever a year to win and feel proud, this was it. Awards like these are hard fought, but incredible recognition for everything you do, every day for our Brokers, our Customers and for Aviva.

At a time when so much is uncertain in the world, seeing Aviva stand strong, delivering results and being recognised by the industry is pretty special. Thank you.

Amanda Blanc, Aviva Chief Executive Officer

Congratulations to all this year’s winner, especially Ardonagh Group who scooped the Aviva sponsored ‘Broker of the Year’ award.

Peter Thain

General Insurance & Broker

Notes to editors:

  • For information on how Aviva is helping our people, customers and communities impacted by COVID-19 visit: www.aviva.com/covid-19-our-response/
  • We exist to be with people when it really matters, throughout their lives – to help them make the most of life. We have been taking care of people for more than 320 years, in line with our purpose of being ‘with you today, for a better tomorrow’.
  • We will focus on the UK, Ireland and Canada where we have leading market positions and significant potential. We will invest for growth in these markets. Our International businesses in Europe and Asia will be managed for long-term shareholder value. We will also transform our performance and improve our efficiency. Our transformation will be underpinned by managing our balance sheet prudently, reducing debt and increasing our financial resilience.
  • Total group assets under management at Aviva group are £522 billion and our Solvency II capital surplus is £12.0 billion (HY20). Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
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