Chair's update
Dear Shareholder,
It’s a pleasure to share our first update of 2025.
Over the last few months, Aviva has continued to make outstanding progress. Just before Christmas we announced an agreed offer to acquire Direct Line. This significant transaction builds on Aviva's strong performance over the last four and a half years, will accelerate our momentum and offers considerable benefits to customers and shareholders.
At the end of February, we announced our full year 2024 results, which highlighted the fundamental transformation of Aviva’s performance and potential. We posted a very good set of numbers right across the group and extended our track record of consistently strong financial performance. The group is very well positioned to continue to grow and deliver further for our customers and for you, our shareholders.
In this update you will find out more about the progress we are making, including how we are successfully growing through the Lloyd’s insurance market and how we are helping young people find work in York, a city which Aviva has a long standing presence in.
George Culmer - Chair
Financial updates
2024 full year financial results
Amanda Blanc, Group Chief Executive Officer, said:
“2024 was an excellent year, right across Aviva. We made clear strategic progress and delivered another set of very good numbers, with higher sales, higher operating profit and a higher dividend. Over the last four and a half years we have completely transformed Aviva, built a track record of consistently strong results, and returned £10 billion to shareholders.”
2024 final dividend
On 27 February 2025 Aviva announced a final dividend for 2024 of 23.8 pence per share payable on 22 May 2025.
2024 Annual Report & Accounts
On 27 February 2025 Aviva published its 2024 Annual Report & Accounts which is available to download here
2025 Annual General Meeting & General Meeting
To celebrate our strong connections with communities around the country, as well as giving shareholders from different regions a better chance to attend in person, this year's meeting will be held in Bristol, a city where Aviva has had a presence for many years.
The AGM will be held on Wednesday, 30 April 2025 at 9am at The Aviva Centre, Brierly Furlong, Stoke Gifford, Bristol, BS34 8SW, with facilities to attend electronically.
A General Meeting relating to the proposed Cancellation and Tender Offer of Aviva plc and General Accident plc's cumulative irredeemable preference shares will be held on Tuesday, 15 April 2025 at Events @ No 6, 6 Alie Street, London E1 8QT.
Business updates
Aviva’s integration of Probitas accelerates with launch of two new classes in Lloyd’s
Two additional lines of business from Aviva’s Global Corporate & Specialty (GCS) division are now available on the Lloyd’s market through Probitas. The two new classes - Political Violence and Terrorism (PVT) and Accident and Health – were available for binding from 1 February 2025.
This expansion represents further acceleration of Aviva’s GCS business and is another significant milestone in Aviva’s strategic integration of Probitas, following its acquisition of the company in July 2024.
Luke Powis, Head of Crisis Management for Global Corporate & Specialty at Aviva, said:
“Introducing this new class of business to the Lloyd’s market, alongside Accident and Health and Contingency, now means the full suite of crisis management products are available to brokers across both Aviva and Lloyds platforms. This not only cements our commitment to providing comprehensive insurance solutions for our brokers and clients, but also provides access to previously unavailable markets, unleashing a wealth of untapped opportunities for Aviva’s GCS business.”
Offer for Direct Line Insurance Group plc
On 23 December 2024 we announced that we have reached an agreement on the terms of a recommended cash and share offer for Direct Line (the "Acquisition"). The Acquisition builds on Aviva's strong performance over the last four years, with Aviva having been transformed into a high-performing business with a clear strategy.
Environment and Community updates
Aviva welcomes young adults with Education, Health and Care plans to Supported Internships event
The second round of a Supported Internship programme to help young adults transition from education into employment will begin in York in September 2025.
A supported internship is a one-year transition-to-work programme for young adults aged 17-24 with an Education, Health and Care plan (EHCP), who are interested in learning valuable skills and joining the workforce.
The programme is a collaboration between Aviva, City of York Council, York College, disability charity United Response, and the national transition-to-work charity DFN Project SEARCH. The partnership creates inclusive employment opportunities and empowers young adults through specialised training and practical work experience.
The Supported Internship vacancies will be available in York from September 2025 and the new interns will be working from Aviva’s city centre offices in York, supported by an on-site job coach from United Response and a tutor from York College.
Harrison, an intern in the Data Insights team said:
“Working within Aviva and this internship has helped my confidence quite a good amount. I have been working with many different ages and being in such a different work environment compared to college has gotten me more used to a work environment overall. I’m getting to do projects and work that fits to what I did within college.”
Holly Hudson, Aviva York Supported Internships Lead, said:
“This initiative ensures we are celebrating the strengths of our communities and colleagues, alongside creating talent pathways into Aviva that are accessible for everyone, so all young adults can develop the employment skills they need to get ready for their futures.”
Shareholder warning
Update on Share Fraud
We have had an increasing number of reports from shareholders that have received cold calls from overseas-based brokers offering to buy shares for more than they are worth, based on a supposed takeover bid for Aviva. The calls often claim to be from either Acquisition Corporation, Blue Water or EA Acquisitions. We have also received reports from shareholders regarding calls claiming to be from Aviva.
If the shareholder agrees to the sale, they will be asked to sign a non-disclosure agreement and post a bond for thousands of pounds. We are aware that at least one shareholder has been persuaded to send a bond for over three thousand pounds and then discovered that it was a scam.
What you should do -
If you receive any unsolicited investment advice:
- Make sure you get the correct name of the person and organisation and make a record of any other information they give you, e.g. telephone number, address etc.
- Report a scam or unauthorised firm at www.fca.org.uk/scamsmart
- Inform our Registrar, Computershare who will record the details, pass them on to us, and liaise with the FCA.
- If the calls persist, never provide any personal information, simply hang up and then block the number. These calls have not been arranged by either Aviva or our Registrar, Computershare, and are likely to be part of a scam.
Remember: if it sounds too good to be true, it probably is!
Register and feedback
We’ll share more shareholder updates in June, September, and December 2025. Register to get an email when these are available.
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If you have any feedback or suggestions for our shareholder update, please email aviva.shareholders@aviva.com
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