Manage your shares

Manage your shareholding online at the Investor Centre

The Investor Centre is a free, secure online service run by Computershare. It lets you:

  • View your share balances and market values for all your Computershare managed holdings
  • Update your dividend mandate bank instructions and your home address across your entire portfolio in a single transaction
  • Apply to join our Dividend Reinvestment Plan as long as you’re an ordinary shareholder or Aviva Share Account member
  • Choose to have your dividend paid in your local currency direct to your bank account*
  • View your transaction and payment history
  • Check your outstanding payments
  • Choose to get important shareholder communications by email or post
  • Download useful forms.
*Currency restrictions apply to dividends paid outside of the UK and Eurozone

For ordinary or preference shareholders:
Visit our Computershare Investor Centre
See your terms and conditions

For American Depositary Receipt Holders:
Visit our US Computershare Investor Centre
See your terms and conditions.

Contacting us about your shares

The best way to get in touch with us about your shares is through Computershare, our Registrar. To make it easier for Computershare to find you, you’ll need your Shareholder Reference Number (SRN). It’s on most of the letters we send you, including your dividend confirmation, share certificate or statement. It starts with an upper case C, I or G.

If you don’t know your SRN, contact Computershare. They’ll post it to you within five working days.

For ordinary or preference shareholders:

By telephone:
0371 495 0105
We're open Monday to Friday, 8.30am to 5.30pm UK time, excluding public holidays.
Please call +44 117 378 8361 if calling from outside the UK.

In writing:
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
BS99 6ZZ

American Depositary Receipt holders:

By telephone:
1 877 248 4237 (1 877-CITI-ADR)
We're open Monday to Friday, 8.30am to 6pm US Eastern Standard Time, excluding public holidays.
Please call +1 781 575 4555 if calling from outside the US.

In writing:
Citibank Shareholder Services
PO Box 43077
Rhode Island

Share dealing

Ordinary shareholders can use any bank, building society or stockbroker offering a share dealing facility to buy or sell Aviva shares. Their commission rates will vary. You can also use our dealing services provided by Computershare.

If you hold your shares in the Aviva Share Account, you’ll need to use Computershare’s internet or telephone share dealing services. You can find further information, including commission rates and charges as well as any restrictions to using the service:

Computershare Dealing Service

By telephone:
0370 703 0084

We're open Monday to Friday, 8am to 4.30pm UK time, excluding UK bank holidays. Or +00 353 1 216 3100 if you’re calling from outside the UK. 

You’ll need your Shareholder Reference Number (SRN) to sell or buy shares.

If you are in any doubt about buying or selling your shares, you should seek professional financial advice.

Read our frequently asked questions

Manage your shares FAQs

Visit our frequently asked questions page

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