Good governance

Running our business honestly and transparently.

Good governance

As one of the biggest companies in our sector, we aim to make our industry work better for everyone. That starts with us building trust with our customers, investors and shareholders by running our business honestly and transparently. 

Managing risk

We have chosen to accept the risks inherent in our four core business lines and our risk committee oversees all aspects of risk management in the Group.

Read about our approach to risk.

Human rights

We continue to implement the requirements of our human rights policy across the business.  We have also taken steps, as required by the UK Modern Slavery Act, to ensure slavery and human trafficking are not taking place in our business or our supply chain.

We engaged suppliers to understand their risk of modern slavery and provided training to our purchasing function on this topic.

You can read our Modern Slavery Act statement  (PDF 1.9MB)  and human rights policy (PDF 163KB).

Read more about our commitment to respect human rights.

Stakeholder engagement

As a business that’s been around for over 320 years  we have learnt to listen hard to our stakeholders, working with them to tackle the big challenges and identify risks and opportunities.

Read more on tackling the big issues together (PDF 47KB).

Supply chain

We work hard to make sure our supply chain is responsible and sustainable.  We do thorough checks of suppliers before we begin working with them, and ask that they sign our Supplier Code of Behaviour.

We continue to engage them around sustainability issues over time. We also help influence our suppliers to act now around the big issues like climate change.

Read more on procurement and outsourcing standard (PDF 160KB).

Business ethics

With trust playing such a vital role in our business, it’s important that we earn it in the right way.

We do this largely through our robust business ethics.  We ask all employees to confirm they have read, understood and accepted our business ethics code, outlining our commitment to acting responsibly, every year. 

Read our business ethics code (PDF 461KB).

Governance structure

Our Board-level Governance Committee oversees our responsible and sustainable business strategy and the policies that underpin it.

As a company we are subject to the UK Corporate Governance Code (the Code), which we aim to comply with fully.  

See our governance structure (PDF 13.0KB) and our governance committee terms of reference (PDF 117KB).

Making Good decisions

In 2012, Aviva faced big challenges. We had to tightly manage everything, fix our balance sheet, and drive performance in each business area – all the while building our strategy and values for the long term.

We are proud of our progress and now we are in a new phase – moving the business from fix to grow – and this needs us to make a significant shift, with everyone at every level focused on making good decisions using our values.  During 2016 we ran a collaborative project to investigate where we were, and to figure out what we could do to make good decisions more likely at every level of Aviva.

We landed on a simple toolkit that we are in the process of putting into the hands of all our people, you can read more about our good decisions toolkit (PDF).

Watch our approach to making Good Decisions with Tom Stoddard, Aviva Group CFO:

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Read further on our policies towards climate change, health and safety, business ethics and more.

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