We're the UK's leading diversified insurer and we help over 25 million (as at 1 July 2025) customers[1] in the UK, Ireland and Canada
- £29.3 billion during 2024 paid out in benefits and claims to customers.
- £419bn Group assets under management (HY25).
- 21m UK customers[1] – one of the largest franchises in UK financial services.
- Number one UK Wealth player with over £200bn AUM.
- £40bn of our annuity portfolio invested in UK assets.
- >£10bn Capital and dividend returned to shareholders since 2020.
The UK's leading diversified insurer with major businesses in Canada and Ireland
We're the only insurer in the UK able to meet the needs of customers at every stage of their lives.
- Insurance, Wealth & Retirement: We're the market leader in Wealth by assets, the number one[2] workplace pension provider, and the largest combined provider of individual and group protection in the UK. We also provide bulk purchase and individual annuities and equity release.
- UK & Ireland General Insurance: We hold the number one position in the UK[3] and number three in Ireland[4].
- Canada General Insurance: Aviva Canada ranks among the top ten largest insurance markets globally[5] and is the second largest property and casualty insurer with a c.8% market share[6].
- Aviva Investors: Global asset manager, combining the breadth of multi-asset, private and public market capabilities to deliver for clients’ evolving needs.
Looking after our customers
Aviva has been looking after customers for more than 325 years
We're deeply invested in our people, our customers, our society and the planet. We’re here to be with people today, as well as working for a better tomorrow.
Customers:
- 42% of new sales to existing customers.
- 4 in 10 UK adults have a policy with us[1].
Communities:
- £11.4bn investment in the UK infrastructure and real estate since 2020 (at 31/12/2024).
- Over 1 million people in the UK, Canada and Ireland are estimated to have benefitted from Aviva community investment programmes (at 31/12/2024).
Planet:
- 51% reduction in our operational carbon emissions Scope 1 and Scope 2 at 31/12/24 from 2019 baseline.
- £38m donation pledged to help restore Britain's temperate rainforests. (FY24)
People:
- 91% of employees would recommend Aviva as an employer.
- 40.9% (as at 31 December 2024) of women in senior leadership roles.
Aviva's investment case
- The UK’s leading ‘go-to’ diversified insurer, with market-leading positions in the UK, Canada and Ireland.
- Accelerating capital-light growth, organically and through targeted M&A.
- Consistent customer-centric strategy, with leading UK customer franchise.
- Track record of delivery, with strong performance momentum.
- Superior returns for shareholders; enhanced distributions with Direct Line acquisition.
Aviva’s performance in the first half of 2025 was outstanding, growing operating profit by 22% and extending our track record of delivery. Another set of high-quality results, combined with excellent strategic progress, are further evidence of how we are pushing Aviva forward.
Over the past five years we’ve transformed the performance and prospects of Aviva. Today we are the UK’s leading diversified insurer, with a strong track record of delivery, and an unwavering commitment to our customers. We are very well positioned to accelerate growth in the capital-light areas of wealth, health and general insurance, and deliver more and more for our shareholders.
Performance
Strong half-year 2025 results
Growing across the Group:
- £1,068m Group operating profit (+22%)[7]
- £6.3bn GI premiums (+7%)[8]
- £209bn Wealth assets (+16% net flows)
Delivering for our customers:
- 25m+ Aviva customers[1] in the UK, Ireland and Canada
- 5.5m UK customers with 2+ Aviva policies (+0.2m YoY)
- 53.8 Transactional Net Promoter Score (+7.5pt YoY)
Confident that we will deliver our Group targets on a standalone basis:
- £2bn operating profit by 2026
- £1.8bn SII OFG by 2026
- >£5.8bn cumulative cash remittances 2024-2026
Delivering for shareholders:
- Interim dividend per share: 13.1p
Figures as at 30 June 2025.
Footnotes:
1. Individual Aviva customers (including Direct Line) as at 1 July 2025.
2. Based on scale of AUA from Aviva analysis of FY24 company reporting.
3. Source: ABI General Insurance Company Rankings 2023, by GWP.
4. Source: Insurance Ireland Non-life Members ranking 2024, by GWP.
5. Canadian insurance market position source: swissre.com.
6. Canadian market share source: FY2024 MSA Research Results. Includes: Lloyds, excludes: ICBC, SAF, SGI and Genworth.
7. Reference to operating profit represents Group adjusted operating profit which is a non-GAAP Alternative Performance Measure (APM) and is not bound by the requirements of IFRS.
8. Premiums for General Insurance refer to gross written premiums (GWP) and change is in constant currency.