Dividend - frequently asked questions

A dividend is an amount based on a company’s profits paid out to shareholders for each share they hold.

Ordinary dividends are usually paid in May and September each year. Up until 2018, Interim dividends were paid in November each year.

Aviva will only pay cash dividends directly into a nominated bank account. This provides shareholders with the following benefits:

• Fast, secure and reduced environmental impact of paying dividends – in the past we sent out over 200,000 cheques each dividend.
• No more fees for the replacement of lost cheques.

 For information on setting up your payment instruction, please visit Shareholder contacts.

The Company offers a Dividend Reinvestment Plan. The plan provides an option for eligible shareholders to purchase additional ordinary shares in the Company using their cash dividends. You can either join online or by completing a form that you can obtain from the Company's Registrar, Computershare. 

Full details can be found in the Plan explanatory booklet and terms and conditions.

Please note, this service is not appropriate for shareholders living in certain jurisdictions, for example North America. Please see clause 2.1 of the terms and conditions for more information.

For each tax year, shareholders are entitled to an individual annual tax free allowance of a certain amount across all dividend income. Any tax liability for dividend income above a certain amount (except for dividends on shares held in an ISA), must be accounted for by the shareholder in their income tax return. For further information, please visit www.gov.uk/tax-on-dividends. For queries about your own tax position, please speak to an independent tax advisor.

Shareholders will receive one annual dividend confirmation giving details of their total dividends for the previous tax year. This is usually sent with the AGM mailing in March/April each year.

Providing one annual dividend confirmation ensures that you receive a complete record of the dividends you have received on your shares in time for completing your tax return.

Shareholders can elect to receive their dividends in Euros directly into a nominated Eurozone bank account.

Shareholders living outside of the UK and the Single Euro Payments Area can elect to receive their dividends or interest payments in a choice of over 125 international currencies via our Registrar, Computershare Investor Services PLC (Computershare).

Aviva generally pays any dividend twice a year following the announcement of the Company’s full year and half year results. Citibank will provide further information as it is made available to ADR holders.

Aviva plc ADR dividends are paid in US dollars. There is no withholding tax for UK based ADRs. You should always consult with your tax advisor regarding tax treatment and tax reporting. Please note that your tax identification number at Cititbank must be tax certified. This can be done by completing and submitting a W-9 form to Citibank which can be obtained by contacting Citibank Shareholder Services.

An ADR statement detailing your total ADR holding will be sent to you as activity occurs. Examples of activity to your account will include share purchases or sales via the International Direct Investment Programme or Direct Registration System (DRS) programmes for Aviva plc. Please note dividend cheque payments do not generate account statements.

For information on the latest dividends paid by Aviva, please refer to the Dividends page. Alternatively, visit citi.com/dr for information relevant to Aviva plc ADRs. You can also contact Citibank Shareholder Services.

You can request a replacement for a lost cheque by calling Citibank Shareholder Services. Upon your authorisation, a stop payment order will be placed against the original cheque and a replacement cheque will be issued to you.

You can find information on managing ADR Shares here.