Our people

All about us

Our strategy, values and social purpose.

Aviva employees in Singapore

Our customers don’t have to worry about the bumps in life’s road. They can count on us to help plan the journey, and if something goes wrong, we will be with them to put it right.

It will take people, like you, to make this happen.

We give our people the freedom to act in line with our values to create an environment in which they can thrive.

Read about our strategy.

Our values 

We give our people the freedom to act in line with our values to create an environment in which they can thrive.

Never rest: we fail fast and learn fast, testing and learning at pace. We're always looking to improve. We challenge ourselves to learn about the cutting edge and harness it. We’re dissatisfied with the way things are done now and challenge the status quo.

Care more: we’re in business to help customers when bad things happen. In these moments of truth, getting the best outcome for customers is our number one priority. We do the right thing, making sure we and those around us are acting with positive intent. We don’t shrink from the tough conversations. We mobilise every resource and do everything we can to help.

Kill complexity: we can list our priorities on one hand, picking a few things to do brilliantly. We make the call with the right information. We join forces and build it once. We aim to make things simpler for our customers and for each other so that we can all focus on what matters.

Create legacy: we invest with courage, taking smart risks and making good decisions. We think like an owner, taking responsibility. We go for more than quick wins. We take a long-term view to build a better and more sustainable future for everyone.

Our social purpose

We use bright ideas to tackle the important issues of our time for you, your communities and our world. Like backing ideas that can inspire stronger communities, and going the extra mile to help you protect your health, home and financial security. 

We use our expertise to simplify and inspire action around climate change, and help us all live well for longer. We challenge our industry to do better, to make financial services work in everyone’s best interests. Bright ideas for your life, your communities and our world.

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