Our people

All about us

Our strategy, values and social purpose.

Aviva employees in Singapore

Our customers don’t have to worry about the bumps in life’s road. They can count on us to help plan the journey, and if something goes wrong, we will be with them to put it right.

It will take people, like you, to make this happen.

We give our people the freedom to act in line with our values to create an environment in which they can thrive.

Read about our strategy.

Our values 

We give our people the freedom to act in line with our values to create an environment in which they can thrive.

Never rest: we test and learn at pace. We embrace digital. We are dissatisfied with the way things are done now. We challenge ourselves to learn about the cutting edge and harness it.

Care more: we start with the customer and prioritise delivering a great outcome for them. We do the right thing, making sure we and those around us are acting with positive intent. In 2018 we paid our customers £33 billion in claims and benefits. We’re in it together.

Kill complexity: we can list our priorities on one hand, picking a few things to do brilliantly. We make the call with the right information. We join forces and build it once. We aim to deliver outstanding, cost-effective customer service. Simple.

Create legacy: we invest with courage, taking smart risks and making good decisions. We think like an owner, taking responsibility. We go for more than quick wins. We take the long view to build a bright and sustainable future for all.

Our social purpose

We use bright ideas to tackle the important issues of our time for you, your communities and our world. Like backing ideas that can inspire stronger communities, and going the extra mile to help you protect your health, home and financial security. 

We use our expertise to simplify and inspire action around climate change, and help us all live well for longer. We challenge our industry to do better, to make financial services work in everyone’s best interests. Bright ideas for your life, your communities and our world.

Interested in a career at Aviva?

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