Solus opens new vehicle repair centre in Newport

05 Dec 2023

Close up of Solus vehicle repair centre in Newport

Solus, a wholly-owned subsidiary of insurer Aviva, has opened its latest vehicle damage repair centre in Newport, South Wales.

The new centre is the first Solus site in Wales and is part of Aviva’s strategy to support customers by increasing the number of claims managed from start to finish.

Located at St. Modwen Park, the 23,000 ft2 site will create more than 30 jobs, ranging from repair consultants and technicians to customer care.

Solus - the nationwide network of vehicle damage repair centres - repairs and manages the loss of vehicles after a driving accident or incident, managing a third of Aviva’s overall motor damage claims.

There are now 22 Solus sites across the UK, with other recent locations including Bolton, Castleford, and Nottingham.

The Solus Newport site also incorporates solar panels, thermal lining and rainwater harvesting.

Simon Smith, Managing Director at Solus, comments: “We are extremely proud to open our newest branch here in Newport - the first site in Wales. By opening this centre, we can continue delivering great outcomes for our customers, helping them to get back behind the wheel as quickly and as safely as possible.”

[Ends]

Enquiries

Amy Penn

General Insurance

About Solus

  • Solus - the nationwide network of vehicle damage repair centres owned by Aviva - repairs and manages the loss of vehicles after a driving accident or incident.   
  • Aviva’s network of motor repairers, including Solus, covers 80% of motor claims showcasing its ability to mitigate inflationary pressures and control costs.
  • Solus aims to use recycled parts where appropriate and safe to so, helping get customers and their vehicles back on the road as soon as possible.
  • Solus has an award-winning apprentice program as part of its focus on diversity and inclusion, with women now making up 20% of its apprentices.  Women also make up half of the senior leadership team.
  • All Solus repair centres have the ability to repair accident damaged EVs. 

Notes to editors:

  • We are the UK's leading diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 19.2 million (as at 31 December 2023) customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2023, we paid £25.6 billion in claims and benefits to our customers. 
  • In 2021, we announced our ambition to become Net Zero by 2040, the first major insurance company in the world to do so. We are aiming to have Net Zero carbon emissions from Aviva’s operations and supply chain by 2030. While we are working towards our sustainability ambitions, we recognise that while we have control over Aviva’s operations and influence on our supply chain, when it comes to decarbonising the economy in which we operate and invest, Aviva is one part of a far larger global ecosystem. There are also limits to our ability to influence other organisations and governments. Nevertheless, we remain focused on the task and are committed to playing our part in the collective effort to enable the global transition. Find out more about our climate goals at www.aviva.com/climate-goals and our sustainability ambition and action at www.aviva.com/sustainability
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at https://www.aviva.com/about-us/our-people/
  • As at 31 December 2023, total Group assets under management at Aviva Group were £376 billion and our estimated Solvency II shareholder capital surplus was £8.8 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
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