Churchill news

The price of a messy neighbour: £43,000 lost in property value

  • Unattractive or poorly maintained neighbouring properties knocks an average of £43,000 off house prices 
  • Rubbish in the neighbouring front garden, broken windows or excessive garden statues are common buyer turn offs 
  • Almost all (97 per cent) estate agents encourage conversations with neighbours to help boost property prices 

Unattractive or poorly maintained neighbouring properties can reduce the selling price of a home by an average of £42,880 (16 per cent), according to new research1 from Churchill Home Insurance.

With three quarters (75 per cent) of estate agents agreeing that the state of a neighbour’s property is important when selling, it is perhaps no surprise that nearly all (97 per cent) recommend homeowners speak to their neighbours about the appearance of the front of their home before going to market. 

Rubbish or junk in the front garden or drive (30 per cent) or back garden (29 per cent), ‘excessive’ use of garden ornaments or statues (28 per cent) or broken and boarded up windows (27 per cent) have the biggest negative impact on the value of a neighbouring property.

Table one: Neighbouring property features which have a negative impact on property prices 

Feature Per cent 
Rubbish or junk in the front garden or drive 30 per cent  
Rubbish or junk in the back garden 29 per cent 
Excessive use of garden ornaments or statues 28 per cent  
Broken or boarded up windows 27 per cent 
Poorly executed extensions or DIY 26 per cent  
Run down or abandoned vehicles in the front drive 26 per cent 
Overgrown garden 26 per cent  
Décor that is out of keeping with the rest of the road 25 per cent 
Overflowing gutters 24 per cent  

Source: Churchill Home Insurance 2025 

Sarah Khan, Head of Churchill Home Insurance, said: “Much like family, you cannot choose your neighbours, or who moves in next door. Sometimes you get lucky with neighbours and sometimes less so.

“Unfortunately, no matter how well presented your house is, a messy or poorly maintained neighbouring property can have a significant, detrimental impact on your sale price. If you find yourself in this situation and it is a cause for concern, it is worth trying to have a chat with your neighbour to see what can be done about it. Even a quick tidy up can make a huge difference, it does not have to be expensive but could significantly improve the curb appeal and the price you achieve for your home.”

Regional impact:

Londoners feel this the most. Unsightly neighbouring properties could impact a sale price in the city by as much as £89,000. This is closely followed by the South-East of England, where poorly maintained neighbouring properties could wipe over £61,500 off a house price or over £54,000 in the East of England.

Table two: Biggest potential loss of value caused by an unsightly and poorly maintained neighbouring properties

Region Average house price by nation or region  Average potential loss
London  £555,625 £88,900
South East £384,659  £61,545
East of England £338,468 £54,155 
South West £308,207 £49,313
West Midlands  £246,636 £39,462
North West £211,977  £33,912
Wales £207,382 £33,181 
Yorkshire and The Humber £205,455 £82,873
East Midlands  £241,209 £38,593
Scotland £185,870  £29,739
Northern Ireland £183,259 £29,321 
North East £160,452 £25,672

Source: Churchill Home Insurance 2025 

ENDS

Notes to Editors

  1. The research was conducted by Censuswide, among a sample of 500 estate agents in the UK The data was collected between 17.04.25 and 25.04.25. Censuswide abides by and employs members of the Market Research Society and follows the MRS code of conduct and ESOMAR principles. Censuswide is also a member of the British Polling Council.

  1. UK House Price Index. As of February 2025, the average house price in the UK is £268,000 https://www.gov.uk/government/statistics/uk-house-price-index-for-february-2025/uk-house-price-index-summary-february-2025

For further information, please contact:

Unni Henry 

Direct Line Group

PR Manager

Email: unni.henry@directlinegroup.co.uk

Churchill

Founded in 1989, Churchill is now one of the UK's leading providers of general insurance, offering car, home and pet insurance cover over the phone or on-line. 

Churchill general insurance policies are underwritten by U K Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  

Churchill and U K Insurance Limited are both part of Direct Line Insurance Group plc.   

Customers can find out more about Churchill products or get a quote by calling 0300 200 300 or visiting www.churchill.com.

Notes to editors:

  • We are the UK's only diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 25.3 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2025, we paid £31.9 billion in claims and benefits to our customers.
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at www.aviva.com/about-us/our-people/
  • As at 30 June 2026, total Group assets under management at Aviva Group were £479 billion and our estimated Solvency II shareholder capital surplus was £6.8 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/aviva

      More from our Newsroom