Green Flag reaches new heights as it extends its reach into london and the southeast

Breakdown provider Green Flag is continuing the expansion of its owned and operated patrol service with the announcement it will now service drivers in key areas of London and the Southeast. The new fleet of owned and operated patrols will support the rescue provider’s existing patrols in the region, which are provided by a network of independent garages.

The expansion sees the network supporting more customers across the London boroughs, as well as down into the Kent Coast, Essex and through Sussex. Green Flag’s trained patrol technicians will be assisting customers in and around the highly populated M25. The roads in and around this busy motorway can be challenging, with large volumes of traffic and the potential for broken-down vehicles to cause significant congestion, which is why it is so important for our mechanics to be there for customers wherever they need it.

Customers who find themselves with a flat battery that cannot be recharged will now be able to buy a replacement at the roadside, which our technicians can explore fitting straight away. Providing reassurances that it is not something they need to sort later. Customers can also be supported with replacement tyres, warning lights, key jams, wiper replacements and more.

The launch follows the successful roll out of Green Flag’s owned patrols in the East Midlands (October 2024), Northwest (June 2024), Yorkshire (February 2024), the West Midlands (July 2023) and Scotland (January 2023). The rollout of its own patrol network started in 2023 and is continuing throughout 2025.

The expanded branded patrol complements the existing independent garage network. Third-party roadside vehicles and technicians will continue to support our existing customer base focusing on complex recoveries across the rest of the UK.

Katie Lomas, Managing Director Green Flag, commented: “The expansion into London and the Southeast marks another great step in the development of our owned patrol service at Green Flag. Supporting customers across the UK is our number one priority and extending our owned patrols allows us to maintain our average response times of under an hour¹ and to support customers when and where they need us most.

“We understand the inconvenience faced when breaking down, which is why we are proud that our owned network is continuing to expand.  Green Flag offers customers a one-stop shop for MOTs and car servicing through to tyres, batteries and key related breakdowns.”

Green Flag is one of the leading breakdown providers, offering drivers 24/7 assistance from 3,000 expert technicians all over the UK.

For more information visit greenflag.com or download the Green Flag app.

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Notes to Editors:

1.      Green Flag internal data, based on call outs between July 2024 and April 2025

For further information, please contact:

Chelsey Wheeler

Deputy Head of News and Issues

Chelsey.wheeler@directlinegroup.co.uk

About Green Flag 

With over 50 years' experience, Green Flag provides customers with breakdown cover 24 hours a day, 365 days a year. Customers have access to a network of breakdown operators across the UK and mainland Europe (Euro Plus cover required). 

Green Flag is underwritten by U K Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.  

Green Flag and U K Insurance Limited are both part of Direct Line Insurance Group plc.    

Customers can find out more about Green Flag products or get a quote by calling 0345 246 1557, connecting via the Green Flag Rescue Me Application, or visiting www.greenflag.com