Direct Line news

Direct Line Group acquires london-based digital insurance innovator brolly

Direct Line Group, one of the UK’s leading motor and home insurers has today announced that an agreement has been reached to acquire Brolly, the London-based start-up that specialises in flexible, personalised insurance products for the digital generation.

The transaction is conditional and is expected to close during the third quarter of 2020. The terms of the acquisition have not been disclosed.

Brolly was founded by Phoebe Hugh, whose vision was to revolutionise insurance by designing products that make buying, managing and claiming an affordable, intuitive and straightforward experience. Last year, in August 2019, Brolly launched a pioneering insurance product - Brolly Contents – a fully-digital contents insurance app for renters and homeowners, offering flexible cover in a simple monthly subscription.

Direct Line Group have long been pioneers in the insurance sector and the acquisition of Brolly follows the Group’s vision to deliver products that helps people carry on with their lives, giving them peace of mind now and in the future.

The team behind Brolly are expected to join Direct Line Group to build on their work to date with the aim of helping the Group to accelerate its transformation to becoming a leading digital player in insurance, by offering products that are personalised, easy to use and available everywhere.

Phoebe Hugh, Brolly founder and CEO, said: “I started Brolly to reinvent personal insurance, and by listening and adapting to a new generation of consumers, we have made great progress so far. I’m thrilled to be taking the next step in this journey that will allow myself and my team to scale the technology and products to a much bigger audience. We are excited to continue to build beautiful and personalised products to simplify insurance within Direct Line Group, one of the UK’s most innovative large insurers.”

Kerry Chilvers, Marketing Director at Direct Line Group, said: “We are delighted to announce our plans to acquire Brolly and are looking forward to welcoming Phoebe and her team to the Group. We both want the same thing which is to give customers value and simplicity. We know that we can learn a lot from Phoebe and her team and we are looking forward to channelling their excitement and significant expertise to help us with our ambitious plans.”

ENDS


For more information please contact:

Jade Trimbee
Senior Manager - Corporate and Financial
External Affairs
Tel: 01372 839 452
Mobile: 07825 315 931
Jade.Trimbee@directlinegroup.co.uk

Direct Line Insurance Group plc

Direct Line Group is headquartered in Bromley. Through its number of well-known brands the Group offers a wide range of general insurance products to consumers. These brands include Direct Line, Churchill and Privilege. The Group also provides insurance services for third parties through its partnership’s division, Direct Line Group Partnerships. In the commercial sector, the Group's NIG and Direct Line for Business operations offer insurance products for businesses distributed through brokers or direct, respectively.
www.directlinegroup.co.uk

About Brolly

Brolly is a London-based tech company building digital insurance, combining state-of-the-art technology and partnerships with leading UK insurers. Brolly has focussed a customer-centric approach in its mission to build insurance that people love.

Brolly offered a Policy Management platform that enabled customers to consolidate all of their insurance policies into a single dashboard, and a fully-digital contents insurance available on iOS and Android, enabling customers to cover their belongings straight from their smartphones.

Brolly was founded by Phoebe Hugh, previously an Underwriter and Product Manager at UK insurer Aviva and listed in Forbes ‘30 Under 30’ in 2019. Brolly was awarded ‘Insurance Company of the Year’ by CityAM in 2019. The company raised $2.1 million from world-renowned investors, including Peter Thiel’s Valar Ventures, Pi Labs, and Entrepreneur First.

Notes to editors:

  • We are the UK's only diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 25.3 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2025, we paid £31.9 billion in claims and benefits to our customers.
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at www.aviva.com/about-us/our-people/
  • As at 30 June 2026, total Group assets under management at Aviva Group were £479 billion and our estimated Solvency II shareholder capital surplus was £6.8 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
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