Direct Line news

Batten down the hatches storm gareth is on the way later today

  • The Met Office has issued national weather warnings for across the UK with rain, wind, snow and ice expected to hit
  • Direct Line will be working to help customers hit by the storm with experts and extreme weather vehicles at the ready
  • Home insurance experts available for interview across the UK

With storm Gareth on the way, the Met Office has issued widespread weather warnings for the UK over the next couple of days. The possibility of winds reaching over 50 mph could lead to falling trees and debris, as well as significant damage to homes across the United Kingdom. In preparation, Direct Line Home Insurance provides advice for householders on how to protect their homes.

The impact of a storm can be substantial, with roof damage or smashed windows costing householders hundreds if not thousands of pounds to repair ceilings and replace contents around the home. 

Dan Simson Head of Home Insurance for Direct Line said: “With Storm Gareth forecast to hit the UK bringing 50 mph winds, householders across the UK could face some seriously challenging weather conditions, making it incredibly important for householders to take a few simple precautions in order to protect both themselves and their homes from the winter weather.

“It’s important that householders keep up to date with local weather warnings, making sure any loose items that could potentially become dangerous in storm conditions, such as garden furniture, are stored away in advance of the expected gales. Taking simple steps like securing loose items can help keep disruption and damage to a minimum.”

Before high winds strike:

1.       Shut and lock all windows and doors. Damage to garage and shed doors are also common claims so be sure to keep these closed and locked when not in use. This will not only prevent the wind blowing them off the hinges, but it is also good practice to keep your property secure to avoid  falling victim to an opportunist burglary

2.       Remove any debris or loose items from outside your home, while it is safe to do so

3.       If possible, put your car in a garage or avoid parking near trees and other objects that could become unstable

4.       Check where your family and any pets will be during the storm

5.     Be prepared for power cuts by having a torch and blanket to hand

If a wind storm does strike:

  • Get in touch with your insurer as soon as possible. Direct Line will usually pay for emergency repairs that need to be carried out to stop the damage getting worse
  • Take photographs of anything which has been damage by the storm, this may help streamline the settlement of your claim
  • Use a plastic sheet or tarpaulin to temporarily repair storm-damaged roofs.
  • Whilst nearly half of all weather related claims are due to roof damage, your personal safety is paramount. If it is not safe to do so, do not attempt temporary repairs.

The inconvenience caused by a damaged roof or smashed window can be substantial, with multiple rooms in your home affected including damage to ceilings, plaster and contents, the costs can also mount up pretty quickly. Whilst home buildings and contents insurance can’t help protect your home from the elements, having a comprehensive policy in place can ensure you’re not left out of pocket if the worst does happen.

Dan Simson continues: “We take every weather warning extremely seriously, and have emergency action plans into place, as well as teams on the ground and on the phones ready to assist customers if they need to make a claim. Our priority is reassuring householders and getting them back in their home as quickly as possible.”

Ends

Notes to editors:

  1. https://www.metoffice.gov.uk/

For further information please contact:

Chelsey Wheeler

PR Manager

Chelsey.wheeler@directlinegroupco.uk   

01651 832 095

Direct Line

Started in 1985, Direct Line became the first UK insurance company to use the telephone as its main channel of communication. It provides motor, home, travel and pet insurance cover direct to customers by phone or on-line.

Direct Line general insurance policies are underwritten by U K Insurance Limited, Registered office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No 1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Direct Line and U K Insurance limited are both part of Direct Line Insurance Group plc.

Customers can find out more about Direct Line products or get a quote by calling 0345 246 3761 or visiting

Notes to editors:

  • We are the UK's only diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 25.3 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2025, we paid £31.9 billion in claims and benefits to our customers.
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at www.aviva.com/about-us/our-people/
  • As at 30 June 2026, total Group assets under management at Aviva Group were £479 billion and our estimated Solvency II shareholder capital surplus was £6.8 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
  • The Aviva newsroom at www.aviva.com/newsroom includes links to our spokespeople images, podcasts, research reports and our news release archive. Sign up to get the latest news from Aviva by email.
  • You can follow us on:
  • For the latest corporate films from around our business, subscribe to our YouTube channel: www.youtube.com/aviva

      More from our Newsroom