Direct Line news

Direct Line Group welcomes neil manser into the new role of deputy chief financial officer

Direct Line Group is pleased to announce that Neil Manser will be moving into the role of Deputy Chief Financial Officer from 1 August.

In his new role Neil will be responsible for the Group's financial reporting, financial planning and business partnering, as well as financial control. He will also be driving finance's change agenda.

Over the last couple of years heading up the NIG business, Neil has been an integral member of the Commercial leadership team, developing and implementing the NIG strategy and improving both financial and operational performance. Neil previously led Investor Relations and Strategy, therefore he will bring to this role a strong understanding of the external perspective and commercial aspects of the business.

Neil Manser commented: “This will be my second stint in finance having spent five years (from 2011 to 2016) looking after a variety of areas including Investor Relations and Strategy. It’s particularly exciting to be joining at time when we are driving major change projects both within finance and across the business.

“The last two years in Commercial, as MD of NIG, has given me even more insight about how finance has a direct impact, through business partnering, cost control, managing the balance sheet, helping to reconcile and collect outstanding balances with brokers or a huge number of other activities.”

Penny James, Chief Financial Officer, said: “For the last two years he has been a key part of the Commercial team, leading the NIG business. Neil’s experience means he brings to the role a strong understanding of the external perspective and commercial aspects of our business.

“I’m really excited to be working with Neil along with the finance leadership team as we strive to provide clear financial and strategic leadership to our business, with strong, efficient tools and processes, that reflect the capabilities we’re building.”

ENDS

Notes to editor

For more information please contact:

Claire Foster
Direct Line Group
Tel: 0165 183 1672
Mob: 07525 665 504
Email: claire.foster@directlinegroup.co.uk

Direct Line Insurance Group plc

Direct Line Group is headquartered in Bromley. Through its number of well known brands the Group offers a wide range of general insurance products to consumers. These brands include Direct Line, Churchill and Privilege. The Group also provides insurance services for third parties through its partnerships division, Direct Line Group Partnerships. In the commercial sector, the Group's NIG and Direct Line for Business operations offer insurance products for businesses distributed through brokers or direct, respectively.

Notes to editors:

  • We are the UK's only diversified insurer and we operate in the UK, Ireland and Canada. We also have international investments in India and China.
  • We help our 25.3 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong we’ll be there to put it right.
  • We have been taking care of people for more than 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2025, we paid £31.9 billion in claims and benefits to our customers.
  • Aviva is a Living Wage, Living Pension and Living Hours employer and provides market-leading benefits for our people, including flexible working, paid carers leave and equal parental leave. Find out more at www.aviva.com/about-us/our-people/
  • As at 30 June 2026, total Group assets under management at Aviva Group were £479 billion and our estimated Solvency II shareholder capital surplus was £6.8 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.
  • For more details on what we do, our business and how we help our customers, visit www.aviva.com/about-us
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