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24 May 2023: First quarter trading update for three months ended 31 March 2023

Watch our Group CEO, Amanda Blanc’s 2023 first quarter trading update video

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Transcript

Hello everyone. I’m pleased to share our latest trading update with you.

An update that reflects the hard work of all of our people. We can only present these results because of what they do every day. So, a very big thank you to the Aviva team.

It’s been another quarter of great progress for Aviva, demonstrating once again that our strategy, and the diversified business model we have built, is the right one.

We’ve posted excellent trading results this morning, delivering strong growth across key product lines in Insurance, Wealth and Retirement.

Our capital position remains solid. Costs continue to fall and our £300m share buyback is nearing completion.

We remain on track to hit our cost savings target, and we’re confident we’ll beat our cash remittance and OFG targets. This will support our growing dividend, and we anticipate supplementing this with further regular and sustainable capital returns in the future.

We’re fully focused on our four strategic priorities and we’ve continued to make progress against each of them.

Putting customers first is central to our strategy, and we’re continuing to deliver for them.

This includes launching a new restricted advice offering in Succession Wealth, and a new digital direct product in Canada through our RBC partnership.

And we’ve been supporting customers in the UK through short-term financial difficulties, while ensuring their coverage continues.

On growth, it’s been another excellent quarter for Aviva.

We’ve delivered double-digit growth in General Insurance, with strong pricing discipline.

Health and Protection also grew by double digits as customer demand continues.

Wealth net flows remain resilient, with a particularly good performance in Workplace.

In Retirement, BPA volumes were up in the quarter as we wrote the £850m Arcadia scheme.

Aviva Investors delivered positive external net flows. A good result in challenging macro conditions.

On efficiency, costs have come down a further 1% in the quarter as we continue to simplify the business – an impressive performance in an inflationary environment.

And finally, on sustainability, we’re continuing to make a real contribution to communities across the UK. We recently announced a £100m investment in the development of affordable accommodation and university facilities. And our partnership with the Money Advice Trust is helping small businesses significantly reduce their debt.

So, to summarise, we have continued to show very strong, consistent progress throughout the business. Our results today demonstrate, once again, the value in our diversified model. We have grown across our key product lines in Insurance, Wealth & Retirement, and the outlook is positive.

Once again, I want to thank all of my colleagues at Aviva for their hard work so far this year.

Thank you.

Archive of past presentations

View past presentations by year.

9 Dec 2022: IFRS 17 market update

Watch our Group CFO, Charlotte Jones’s IFRS 17 market update video

Download our IFRS 17 market update announcement PDF (1.9 MB)

Download our IFRS 17 market update presentation PDF (4.4 MB)

9 Nov 2022: Third quarter 2022 trading update – for nine months ended 30 September 2022

Watch our Group CEO, Amanda Blanc’s third quarter 2022 trading update video

Download our third quarter 2022 trading update announcement PDF (360 KB)

Download our third quarter 2022 trading update presentation PDF (3.3 MB)

Listen to a recording of our third quarter 2022 trading update for investors and analysts

10 Aug 2022: Interim results – for six months ended 30 June 2022

Download our 2022 half year results announcement PDF (1.6 MB)

Download our 2022 half year results presentation PDF (5.8 MB)

Watch our 2022 half year results update for investors and analysts

29 Jun 2022: In focus: Annuities, Equity Release & Asset Origination

2022 In focus: Annuities, Equity Release & Asset Origination video

Download the presentation slides PDF (5.8 MB)

2 Mar 2022: Preliminary results for 12 months ended 31 December 2021

Watch our Group CEO, Amanda Blanc’s 2021 full year results video

Download Amanda Blanc's 2021 full year results video transcript (179 KB)

Download our 2021 full year results announcement PDF (736 KB)

Download our 2021 full year results presentation PDF (2.9 MB)

Watch our 2021 full year results update for investors and analysts

18 Jan 2022: In focus: UK General Insurance Commercial Lines

2022 In focus: UK General Insurance Commercial Lines presentation slides PDF (4.6 MB)

2022 In focus: UK General Insurance Commercial Lines presentation video

2 Aug 2018: Interim results for six months ended 30 June 2018  

2018 half year results announcement PDF (2.3 MB)

2018 half year results video with Mark Wilson

2018 half year results presentation PDF (550 KB)

2018 half year results video webcast

8 Mar 2018: Preliminary results for 12 months ended 31 December 2017

2017 full year results announcement PDF (1.0 MB)

2017 full year results video with Mark Wilson

2017 full year results presentation PDF (1.1 MB)

2017 full year results video webcast

22 Jan 2018: Bulk purchase annuity (BPA) and private debt seminar

Jason Windsor, CFO UK Insurance, Tom Ground, MD Defined Benefit Solutions, and Mark Versey, CIO Investment Solutions, spoke at our BPA and private debt seminar at our offices in London. 

2018 Bulk purchase annuity and private debt seminar presentation PDF (1.11 MB)

04 Aug 16: Interim results for 6 months ended 30 June 2016

Mark Wilson video interview

Results slides
PDF (906.4 KB)

06 Jul 16: Capital Markets Day 2016

News release

Slides
PDF (1.3 MB)

10 Mar 16: Preliminary results for 12 months ended 31 December 2015

Mark Wilson video interview

Results slides
PDF (401.1 KB)

Webcast

30 Sep 15: Bank of America Merrill Lynch Conference

Bank of America Merrill Lynch Conference Presentation 2015
PDF (982.8 KB)

06 Aug 15: Interim results for 6 months ended 30 June 2015

Mark Wilson video interview

Results slides
PDF (2.4 MB)

15 Jun 15: Goldman Sachs 19th Annual European Financials Conference

Transforming Aviva
PDF (762.8 KB)

02 Jun 15: Deutsche Bank Global Financial Services Conference

Deutsche Bank Global Financial Services Conference Presentation
PDF (264.3 KB)

24 Mar 15: Morgan Stanley European Financials Conference

Morgan Stanley European Financials Conference Presentation
PDF (328.3 KB)

05 Mar 15: Friends Life's preliminary results for 12 months ended 31 December 2014

Results slides
PDF (609.0 KB)

Audio Webcast
MP3 audio file (47.3 MB)

05 Mar 15: Preliminary results for 12 months ended 31 December 2014

Mark Wilson video interview

Results slides
PDF (1.9 MB)

Webcast

02 Oct 14: 19th Annual Banking & Insurance CEO Conference, Bank of America Merrill Lynch

Bank of America Merrill Lynch Conference Presentation 2014
PDF (1.1 MB)

07 Aug 14: Interim results for 6 months ended 30 June 2014

Mark Wilson video interview

Result slides
PDF (324.0 KB)

Webcast

06 Aug 14: Friends Life's interim results for 6 months ended 30 June 2014

Results slides
PDF (898.8 KB)

Audio Webcast 
MP3 audio file (65.1 MB)

09 Jul 14: Aviva plc capital markets day

Presentation slides
PDF (4.8 MB)

Read announcement

09 May 14: Friends Life's interim management statement - 3 months ended 31 March 2014

Results slides
PDF (319.7 KB)

Audio Webcast 
MP3 audio file (60.3 MB)

25 Mar 14: Morgan Stanley European Financials Conference

Morgan Stanley European Financials Conference Presentation
PDF (558.6 KB)

18 Mar 14: Friends Life - Strategy Update

Presentation slides
PDF (741.8 KB)

18 Mar 14: Resolution's preliminary results for 12 months ended 31 December 2013

Results slides
PDF (1.4 MB)

Audio Webcast
MP3 audio file (113.4 MB)

06 Mar 14: Preliminary results for 12 months ended 31 December 2013

Mark Wilson video interview

Results slides
PDF (999.6 KB)

Webcast

Aviva's intercompany loan video

07 Nov 13: Interim management statement - 9 months ended 30 September 2013

Mark Wilson video interview

25 Sep 13: 18th Annual Banking & Insurance DEC Conference, Bank of America Merrill Lynch

Bank of America Merrill Lynch Conference Presentation 2013 
PDF (300.5 KB)

13 Aug 13: Resolution's interim results for 6 months ended 30 June 2013

Results slides 
PDF (488.7 KB)

Audio Webcast 
MP3 audio file (70.2 MB)

08 Aug 13: Interim results for 6 months ended 30 June 2013

Mark Wilson video interview

Results slides 
PDF (626.3 KB)

Webcast

04 Jun 13: Deutsche Bank - Global Financial Services Investor Conference

Pat Regan, chief financial officer, Aviva plc 
PDF (581.7 KB)

26 Mar 13: Resolutions's preliminary results for 12 months ended 31 December 2012

Results slides 
PDF (1.4 MB)

Audio Webcast 
MP3 audio file (43.7 MB)

07 Mar 13: Preliminary results - 12 months ended 31 December 2012

Mark Wilson video interview

Results slides 
PDF (480.5 KB)

Webcast

23 Nov 12: Interview post Mark Wilson's appointment as ceo

Video interview

15 Nov 12: Friends Life - Investor update on UK progress and International strategy

Presentation slides 
PDF (1.1 MB)

26 Sep 12: Bank of America Merrill Lynch - Banking and Insurance CEO conference

Pat Regan, chief financial officer, Aviva plc 
PDF (1001.6 KB)

17 Sep 12: KBW Financials Conference 2012

Pat Regan, chief financial officer, Aviva plc 
PDF (563.3 KB)

15 Aug 12: Resolution's interim results for 6 months ended 30 June 2012

Results slides 
PDF (678.1 KB)

Audio Webcast 
MP3 audio file (44.2 MB)

09 Aug 12: Interim results for 6 months ended 30 June 2012

John McFarlane and Pat Regan video interview

Results slides 
PDF (335.2 KB)

05 Jul 12: Aviva plc investor and analyst update

An interview with John McFarlane and Pat Regan

Announcement of senior management changes

Presentation Slides
PDF (1.5 MB)

Webcast

02 Jul 12: John McFarlane interview

Video interview

13 Jun 12: The future of life and long-term savings conference

Presentation slides 
PDF (1.2 MB)

31 May 12: Barclays Capital Conference

Presentation slides 
PDF (1.1 MB)

08 May 12: John McFarlane vodcast

Vodcast

27 Mar 12: Morgan Stanley - European Financials Conference

Andrew Moss, group chief executive, Aviva plc 
PDF (1.2 MB)

27 Mar 12: Resolution's preliminary results for 12 months ended 31 December 2011

Results slides 
PDF (573.9 KB)

Audio Webcast 
MP3 audio file (64.8 MB)

08 Mar 12: Preliminary results - 12 months ended 31 December 2011

Patrick Regan video interview

Results slides 
PDF (1.8 MB)

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