Our presentations

Latest presentations

16 Aug 2023: Interim results - for six months ended 30 June 2023

Watch our half year results 2023 video with Group CEO Amanda Blanc

Please enable your browser JavaScript to view the video

Transcript  for video Watch our Group CEO, Amanda Blanc’s 2023 half year results video

Smera Ashraf:

Hi, Amanda.

Amanda Blanc:

Hi, Smera it’s absolutely lovely to see you.

Smera Ashraf:

Thank you very much. How are you today?

Amanda Blanc:

I'm really good. Thank you very much.

Smera Ashraf:

So we’re at the half year point.

How are we performing?

Amanda Blanc:

So, look, first of all, let's start by thanking everybody for the performance. I think that our Aviva colleagues have once again made it click for our customers and done a really, really fantastic job. And you'll see that through these results. I think we've got some real momentum despite the challenging macro-economic backdrop.

Aviva has actually performed really strongly in the first half. We have delivered profitable growth, so, you know, all parts of the business are showing that growth. And I think that what we've shown is that the diversified business model and the right strategy are working really well for us.

Smera Ashraf:

That sounds great. So what are the key highlights for you at this half year?

Amanda Blanc:

It's hard to pick a few things, but if I was to focus on, you know, the core markets and the three GI businesses have delivered double digit growth in each of the markets; in Canada, Ireland and in the UK.

So in the UK business, Adam and the team have delivered really strong growth in  SME and in mid-market.

In Canada, Jason and the team have delivered 16% growth in Commercial Lines.

Doug and the team in the Wealth business have actually delivered 100 billion of assets under administration on the Workplace platform.

That is a real achievement.

And Mark and the team have originated over half a billion of assets which support the annuity business.

So I think a really strong performance from all of the markets.

Smera Ashraf:

That's really great. That's really impressive. Now we talk about  our four strategic priorities. This year is about the year of the customer. So how are we delivering for them?

Amanda Blanc:

Yes. So I mean, we're really passionate about delivering for the customer. We have over 18 million customers across Aviva and 16 million of those customers in the UK.

And so it's really, really important that we deliver, you know, what we say we're going to do for our customers.

So some of the things that we've delivered that I'm particularly proud of; the COVID Health Pledge. We've delivered £128 million of that COVID Health Pledge now, which is something obviously we promised to do when COVID struck.

The second thing, which I think has been brilliant, is on the Direct and Adviser platforms.

Instead of holding on to any of the increased interest, we've actually paid that interest in full, back to the customers who have cash balances on that platform.

That's something that I think, you know, we are very, very proud of.

We've digitally built our propositions for all of our customers and we have really good improvement on our customer journeys.

And the final point I think worth making on customers is we now have 6 million customers using MyAviva, and that's important for them because it makes their life easier.

It's also important for us because a MyAviva customer is twice as likely to buy another product from Aviva.

So, you know, all in all, I think strong delivery for our customers this half year.

Smera Ashraf:

Thank you. That's really great.

So can we talk about the other three priorities and how we're delivering against them?

Amanda Blanc:

Yes, of course. So let's focus on growth. You know, I think here I've spoken about the growth in the General Insurance businesses and the Wealth platform, but there are some real specific things here that I think are really great.

Aviva Zero, which is something that we launched 18 months ago, has delivered 250,000 policies so far. So that's really, really good growth and that's our digitally led carbon conscious motor product.

We have secured the Barclays back book which is another 350,000 customers that are now directly Aviva customers.

And we're seeing positive flows onto the Aviva platform from the business that we bought last year; Succession Wealth. So in growth, I think we've really delivered in the first half of this year.

For efficiency, some real strong shout outs here too.

First of all, we've streamlined the IT platform. We've simplified our product set, which makes it easier for our customers and also for our colleagues.

We've actually produced more investment in technology, which means that we're more efficient. We've reduced our property footprint. And as a consequence of that, we've been able to announce today that we have achieved our cost reduction target of £750 million, one year early. Now that I think is a terrific achievement, especially set in the context of the inflationary environment that we're operating in.

And then finally, on sustainability, have actually achieved three years early, 100% of our global energy usage from renewable sources. So, you know, that again, is something that we are incredibly proud of.*

Smera Ashraf:

That sounds really strong and positive. What's the one key takeaway you'd like everyone to take from today?

Amanda Blanc:

So there's probably more than one key takeaway. But I think the overriding thing I want everybody to take away is that we've really got some momentum here.

We're delivering growth. We're delivering for our customers. We're delivering profitably, and also we're delivering cost efficiency. But also we're delivering for our shareholders.

There’s a growing dividend and also regular and sustainable returns of capital.

But we don’t intend to stop here. That momentum that I talked about is coming through in those four strategic priorities. So it’s a really really exciting time at Aviva.

Smera Ashraf:

That's really great. Thank you so much for spending some time and talking me through the results.

Amanda Blanc:

Thank you very much.

 

*In 2022, we achieved our goal and now ‘match’ all our electricity to renewable sources in our core markets of UK, Ireland and Canada.

Archive of past presentations

View past presentations by year.

9 Dec 2022: IFRS 17 market update

Watch our Group CFO, Charlotte Jones’s IFRS 17 market update video

Download our IFRS 17 market update announcement PDF (1.9 MB)

Download our IFRS 17 market update presentation PDF (4.4 MB)

9 Nov 2022: Third quarter 2022 trading update – for nine months ended 30 September 2022

Watch our third quarter 2022 results video with Amanda Blanc

Download our third quarter 2022 trading update announcement PDF (360 KB)

Download our third quarter 2022 trading update presentation PDF (3.3 MB)

Listen to a recording of our third quarter 2022 trading update for investors and analysts

10 Aug 2022: Interim results – for six months ended 30 June 2022

Watch our 2022 half year results video with Amanda Blanc

Download our 2022 half year results announcement PDF (1.6 MB)

Download our 2022 half year results presentation PDF (5.8 MB)

Watch our 2022 half year results update for investors and analysts

29 Jun 2022: In focus: Annuities, Equity Release & Asset Origination

2022 In focus: Annuities, Equity Release & Asset Origination video

Download the presentation slides PDF (5.8 MB)

18 May 2022: First quarter trading update – for three months ended 31 March 2022

Download our first quarter 2022 trading update announcement PDF (261 KB)

Listen to a recording of our first quarter 2022 trading update for analysts and investors

2 Mar 2022: Preliminary results for 12 months ended 31 December 2021

Watch our 2021 full year results video with Amanda Blanc

Download our 2021 full year results announcement PDF (736 KB)

Download our 2021 full year results presentation PDF (2.9 MB)

Watch our 2021 full year results update for investors and analysts

18 Jan 2022: In focus: UK General Insurance Commercial Lines

2022 In focus: UK General Insurance Commercial Lines presentation slides PDF (4.6 MB)

2022 In focus: UK General Insurance Commercial Lines presentation video

23 Nov 2021: In focus: Health & Protection

2021 In focus: Health & Protection presentation slides PDF (4.2 MB)

2021 In focus: Health & Protection event video

11 Nov 2021: Third quarter trading update - for nine months ended 30 September 2021

Watch our third quarter 2021 results video with Amanda Blanc

Download our third quarter 2021 results announcement PDF (550 KB)

Listen to a recording of our third quarter 2021 trading update – for analysts and investors

12 Aug 2021: Interim results - for six months ended 30 June 2021.

Watch our 2021 half year results video with Amanda Blanc

Download our 2021 half year results announcement PDF (1.0 MB)

Download our 2021 half year results presentation PDF (4.3 MB)

Listen to a recording of our 2021 half year results update for investors and analysts

6 July 2021: In focus: Canada

2021 In focus: Canada analyst and investor event PDF (3.7 MB)

2021 In focus: Canada analyst and investor event video

27 May 2021: First quarter trading update - for three months ended 31 March 2021

Download our first quarter 2021 results announcement PDF (111 KB)

Download our first quarter 2021 results audio webcast MP3 (44 MB)

4 Mar 2021: Preliminary results for 12 months ended 31 December 2020

Watch our 2020 full year results video with Amanda Blanc

Download our 2020 full year results announcement PDF (1.80 MB)

Download our 2020 full year results presentation PDF (9.0 MB)

Listen to a recording of our 2020 full year results update video for investors and analysts

2 Aug 2018: Interim results for six months ended 30 June 2018  

2018 half year results announcement PDF (2.3 MB)

2018 half year results video with Mark Wilson

2018 half year results presentation PDF (550 KB)

2018 half year results video webcast

8 Mar 2018: Preliminary results for 12 months ended 31 December 2017

2017 full year results announcement PDF (1.0 MB)

2017 full year results video with Mark Wilson

2017 full year results presentation PDF (1.1 MB)

2017 full year results video webcast

22 Jan 2018: Bulk purchase annuity (BPA) and private debt seminar

Jason Windsor, CFO UK Insurance, Tom Ground, MD Defined Benefit Solutions, and Mark Versey, CIO Investment Solutions, spoke at our BPA and private debt seminar at our offices in London. 

2018 Bulk purchase annuity and private debt seminar presentation PDF (1.11 MB)

04 Aug 16: Interim results for 6 months ended 30 June 2016

Mark Wilson video interview

Results slides
PDF (906.4 KB)

06 Jul 16: Capital Markets Day 2016

News release

Slides
PDF (1.3 MB)

10 Mar 16: Preliminary results for 12 months ended 31 December 2015

Mark Wilson video interview

Results slides
PDF (401.1 KB)

Webcast

30 Sep 15: Bank of America Merrill Lynch Conference

Bank of America Merrill Lynch Conference Presentation 2015
PDF (982.8 KB)

06 Aug 15: Interim results for 6 months ended 30 June 2015

Mark Wilson video interview

Results slides
PDF (2.4 MB)

15 Jun 15: Goldman Sachs 19th Annual European Financials Conference

Transforming Aviva
PDF (762.8 KB)

02 Jun 15: Deutsche Bank Global Financial Services Conference

Deutsche Bank Global Financial Services Conference Presentation
PDF (264.3 KB)

24 Mar 15: Morgan Stanley European Financials Conference

Morgan Stanley European Financials Conference Presentation
PDF (328.3 KB)

05 Mar 15: Friends Life's preliminary results for 12 months ended 31 December 2014

Results slides
PDF (609.0 KB)

Audio Webcast
MP3 audio file (47.3 MB)

05 Mar 15: Preliminary results for 12 months ended 31 December 2014

Mark Wilson video interview

Results slides
PDF (1.9 MB)

Webcast

02 Oct 14: 19th Annual Banking & Insurance CEO Conference, Bank of America Merrill Lynch

Bank of America Merrill Lynch Conference Presentation 2014
PDF (1.1 MB)

07 Aug 14: Interim results for 6 months ended 30 June 2014

Mark Wilson video interview

Result slides
PDF (324.0 KB)

Webcast

06 Aug 14: Friends Life's interim results for 6 months ended 30 June 2014

Results slides
PDF (898.8 KB)

Audio Webcast 
MP3 audio file (65.1 MB)

09 Jul 14: Aviva plc capital markets day

Presentation slides
PDF (4.8 MB)

Read announcement

09 May 14: Friends Life's interim management statement - 3 months ended 31 March 2014

Results slides
PDF (319.7 KB)

Audio Webcast 
MP3 audio file (60.3 MB)

25 Mar 14: Morgan Stanley European Financials Conference

Morgan Stanley European Financials Conference Presentation
PDF (558.6 KB)

18 Mar 14: Friends Life - Strategy Update

Presentation slides
PDF (741.8 KB)

18 Mar 14: Resolution's preliminary results for 12 months ended 31 December 2013

Results slides
PDF (1.4 MB)

Audio Webcast
MP3 audio file (113.4 MB)

06 Mar 14: Preliminary results for 12 months ended 31 December 2013

Mark Wilson video interview

Results slides
PDF (999.6 KB)

Webcast

Aviva's intercompany loan video

07 Nov 13: Interim management statement - 9 months ended 30 September 2013

Mark Wilson video interview

25 Sep 13: 18th Annual Banking & Insurance DEC Conference, Bank of America Merrill Lynch

Bank of America Merrill Lynch Conference Presentation 2013 
PDF (300.5 KB)

13 Aug 13: Resolution's interim results for 6 months ended 30 June 2013

Results slides 
PDF (488.7 KB)

Audio Webcast 
MP3 audio file (70.2 MB)

08 Aug 13: Interim results for 6 months ended 30 June 2013

Mark Wilson video interview

Results slides 
PDF (626.3 KB)

Webcast

04 Jun 13: Deutsche Bank - Global Financial Services Investor Conference

Pat Regan, chief financial officer, Aviva plc 
PDF (581.7 KB)

26 Mar 13: Resolutions's preliminary results for 12 months ended 31 December 2012

Results slides 
PDF (1.4 MB)

Audio Webcast 
MP3 audio file (43.7 MB)

07 Mar 13: Preliminary results - 12 months ended 31 December 2012

Mark Wilson video interview

Results slides 
PDF (480.5 KB)

Webcast

23 Nov 12: Interview post Mark Wilson's appointment as ceo

Video interview

15 Nov 12: Friends Life - Investor update on UK progress and International strategy

Presentation slides 
PDF (1.1 MB)

26 Sep 12: Bank of America Merrill Lynch - Banking and Insurance CEO conference

Pat Regan, chief financial officer, Aviva plc 
PDF (1001.6 KB)

17 Sep 12: KBW Financials Conference 2012

Pat Regan, chief financial officer, Aviva plc 
PDF (563.3 KB)

15 Aug 12: Resolution's interim results for 6 months ended 30 June 2012

Results slides 
PDF (678.1 KB)

Audio Webcast 
MP3 audio file (44.2 MB)

09 Aug 12: Interim results for 6 months ended 30 June 2012

John McFarlane and Pat Regan video interview

Results slides 
PDF (335.2 KB)

05 Jul 12: Aviva plc investor and analyst update

An interview with John McFarlane and Pat Regan

Announcement of senior management changes

Presentation Slides
PDF (1.5 MB)

Webcast

02 Jul 12: John McFarlane interview

Video interview

13 Jun 12: The future of life and long-term savings conference

Presentation slides 
PDF (1.2 MB)

31 May 12: Barclays Capital Conference

Presentation slides 
PDF (1.1 MB)

08 May 12: John McFarlane vodcast

Vodcast

27 Mar 12: Morgan Stanley - European Financials Conference

Andrew Moss, group chief executive, Aviva plc 
PDF (1.2 MB)

27 Mar 12: Resolution's preliminary results for 12 months ended 31 December 2011

Results slides 
PDF (573.9 KB)

Audio Webcast 
MP3 audio file (64.8 MB)

08 Mar 12: Preliminary results - 12 months ended 31 December 2011

Patrick Regan video interview

Results slides 
PDF (1.8 MB)

Some of the documents above are only available in Adobe PDF format. Download a free reader here.

Results

Latest results to read, watch and download, including an archive of previous results

Read our results

Reports

Investor related reports and information

Read our reports