Trace the fascinating and complex history of Aviva over three centuries.
Timeline - 2000s
Our ancestors include the oldest mutual life insurer, the first company to issue a burglary policy, and the first and only insurance company to hold a royal warrant. Uncover a wealth of history with our Timeline.
2000s
2000
CGNU is born
CGU and Norwich Union merged on 30 May 2000. The new company took the name of CGNU plc. CGNU was the UK's largest insurance group, a top-five European life insurer, and had over £200 billion of assets under management. As part of the merger announcement, the company said it would dispose of its property and casualty business in the US. This was sold to White Mountains Insurance Group in 2001.
2000
London Market exit
CGNU announced its exit from the London Market, a distinct part of the UK insurance industry, in November 2000. The Group agreed to sell Marlborough Underwriting Agency and to reinsure all existing London Market business with the Berkshire Hathaway Group.
2002
Aviva launched
CGNU plc changed its name to Aviva plc on 1 July 2002. A selection of brands with good local recognition were retained. These included Norwich Union (UK), Delta Lloyd (Netherlands), Hibernian (Ireland), Commercial Union (Poland), NZI (New Zealand), and Morley Fund Management.
2003
New start in China
A new joint venture life business, Aviva-COFCO, was launched in Guangzhou in 2003. Our legacy companies had a presence in China from 1855 to 1951. In the 1990s, representative offices were reopened by General Accident in Beijing and Shanghai. The new partnership with the state-owned China National Cereals, Oils and Foodstuffs Import and Export Corporation claimed a number of firsts, including being the first foreign-invested life insurance company to be involved in sports-related insurance in China.
2004
Indian Ocean tsunami
Across the Group’s businesses, strong support was shown for the victims of the Indian Ocean tsunami that struck on 26 December 2004. Staff donated blankets, clothing, and other essential supplies. They contributed more than £200,000 of the £700,000 committed by Aviva to the relief effort. Aviva teamed up with Oxfam and Concern India to coordinate these funds and to establish sustainable development projects. The Group entered into a global partnership with Oxfam in 2006, becoming a founding member of the Oxfam 365 Alliance.
2006
Going carbon neutral
Aviva announced its commitment to become the first insurer to go carbon neutral in 2006. This was an important step in the Company’s ongoing programme to limit its environmental impact. Progress had already been made on energy efficiency and in sourcing zero emission electricity. Outstanding emissions were to be offset by investing in projects that generated carbon credits.
2008
New global asset manager
Aviva Investors launched in 2008. The new company combined the Group’s asset management businesses worldwide. This brought together 1,100 employees in 15 countries under one brand. A key constituent was Morley, which began as Geoffrey Morley and Partners. It was acquired by Commercial Union in 1990 and relaunched as Morley Fund Management in 1999.
2009
Norwich Union becomes Aviva
Norwich Union completed its planned name change to Aviva on 1 June 2009. The rebranding in the UK was a key part of the Group's strategy to unite all its businesses behind the fourth most valuable insurance brand in the world. The Group already traded as Aviva in most of its 28 markets across Europe, North America, and Asia Pacific.
2009
US listing
Aviva was listed on the New York Stock Exchange on 20 October 2009. This reflected the fact that more than 20% of its shareholders were in the United States.
2009
Street to School
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Transcript for video 5 years of Street to School UK
At Aviva, our customers buy insurance, savings and investments to look after themselves and their families.
The sad truth is many children have no one to protect and care for them.
That’s why we created our global Street to School programme and in the UK partnered with Railway Children, the leading charity fighting for vulnerable children who live alone and at risk on the streets.
Aviva Street to School, our global community development initiative, was launched in 2009. The programme’s aims were to improve the lives of thousands of street children and young people around the world by helping them get off the streets and into education and training. When the initiative came to an end in December 2014, it had improved the lives of more than 872,000 children in 17 countries. Aviva continues to advocate on behalf of street children through our work with the Consortium for Street Children, and the UN.
2010s
2011
Friends Life opens for business
Friends Life, the UK’s newest life and pensions firm, was launched on 29 March 2011. The company brought together the UK operations of Friends Provident and the life assurance businesses acquired from Bupa and AXA UK.
2014
Joint venture in Indonesia
Astra Aviva Life was established in 2014 as a joint venture with PT Astra International Tbk. The company was formed to sell and distribute life insurance products in Indonesia. This built on Aviva’s existing business in the country since 2010. The Group was first represented in Indonesia in 1855 by Northern Assurance.
We completed the sale of our entire shareholding in our joint venture in Indonesia on 18 November 2020.
2015
Friends Life
Aviva's acquisition of Friends Life was completed in 2015. This created a stronger, more diversified business, and made Aviva the leading life and pensions provider in the UK*. (*Based on IFRS Operating Profit, derived from Aviva and Friends Life company reports as at 31 December 2014).
2016
Red Cross partnership
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Transcript for video Aviva and British Red Cross partnership renewal
Together, Aviva and the British Red Cross are helping communities look to the future with confidence.
In February 2016, we launched a three-year partnership helping communities to be safer and stronger in times of crisis.
We’ve had some great successes.
Mapathon. Thousands of Aviva’s people have supported the Missing Maps project to create maps of the world’s most vulnerable communities. Since 2016 we’ve put 302,787 buildings and 28,682 km of road on the map. Enabling humanitarian responders to get help to people when it’s needed most.
Home+. We knew that the population of older people in Singapore was growing. Some were trying to live independently but were feeling isolated and lonely. To help, we funded the Home+ resilience project, offering a 24-hour helpline. And using digital technology to check people are safe and to get community responders there fast if there might be a problem.
Community reserve volunteers. We launched the UK Community Reserve Volunteer project in 2017 after tragedies like the Grenfell Tower Fire and the Manchester Arena Attack. Working together we’re recruiting 10,000 volunteers by the end of 2019. Ready to support their local community when they’re needed most.
Mental wellbeing and resilience training. The British Red Cross have trained our claims handlers so they’re even better at supporting our customers in times of trauma.
We’ve now extended the British Red Cross Partnership for another two years and we are working globally with the International Federation of the Red Cross and Red Crescent.
Our plans include…
Using our skills and data to support and prepare communities ahead of extreme weather events.
Investing in the development of an innovative digital first aid platform.
Supporting 191 countries around the world with leading first aid education.
Expanding the global mapathon to become bigger and better than ever before.
Funding more projects across our global markets that make a difference for our customers and communities.
In times of uncertainty we want to be prepared. Working together, we’ll be ready.
Aviva began a partnership with the British Red Cross in February 2016, with the aim of working together to help communities become safer and stronger in times of uncertainty and crisis.
2020s
2021
Net Zero commitment
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Transcript for video Net Zero by 2040
• For over 300 years, Aviva has been helping people build a better tomorrow. And living up to that promise has never been more important than it is today.
• The climate crisis is the single greatest threat facing humanity. So, it makes me very proud to announce that we, Aviva...you...have announced today that we are reducing our carbon emissions to Net Zero by 2040.
• and it covers emissions from our own operations, from our supply chain and from the investments we make on behalf of our cutomers and our shareholders.
• Now it's not going to be easy. Infact, it's probably the most challenging target that we have ever set ourselves and we are bringing it upon ourselves.
• But I firmly believe that Aviva has a clear responsibility to act. We've got the power to make a real difference - put our own house in order and at the same time inspire and influence others to reach the same crucial goal.
• Because acting on climate change is no longer a choice, if it everwas. Building a sustainable future for our customers, for ourselves, is going to take bold actions and decisive leadership. I am determined that Aviva plays our part to the full.
• Working for a company that has such clear social responsibilities is a real privilege. It's one that I take very seriously and I hope you all do too. We're doing this together - on behalf of you and me, our friends and our families. For our communities now and for the generations to come.
Aviva became the first major insurer worldwide to target Net Zero by 2040.
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Legacy companies
Our oldest constituent was established in 1696. Learn more about the companies that have come together to create Aviva.
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Remembrance
In memory of our 1,623 colleagues who were killed in the two world wars.
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