Commercial Union Poland General Insurance Company has become a laureate for the Fair Play award, which is presented annually by insurance brokers to the companies with which they are happiest to work.
Commercial Union Poland General Insurance Company has become a laureate for the Fair Play award, which is presented annually by insurance brokers to the companies with which they are happiest to work. The results of a questionnaire completed by brokers, which is used as a basis for awarding the honour, were announced during the Congress of Brokers at the Polish lake resort of Mikołajki which ended on 22 May.
This year’s edition of the Fair Play awards was run in a different format. The organiser, the Polish Insurance and Reinsurance Brokers Association, sent a detailed questionnaire out to the world of brokers. It included 24 questions touching on many aspects of work with life and property insurers, among them quality and efficiency of service. The Fair Play awards were handed out on the basis of questionnaires completed by 198 brokers.
Anna Katarzyna Wojciechowska, general manager of CU General Insurance, said: "I am delighted with the honour, since the new formula enables a multi-aspectual evaluation to be made of the professionalism with which insurance companies carry out their daily work. Fair Play is a source of particular satisfaction for a company that built exemplary cooperation with brokers into its business model right from the word go".
For many years brokers have played a key role in concluding the commercial lines contracts offered by CU General (including fire, loss of earnings insurance as well as technical, property in transit and civil liability insurance). The part they play in selling insurance to individual clients is also growing (this is chiefly home insurance and Grono group accident insurance).
"If brokers recommend individual customers, who are often managers of companies serviced by them, to take out specific home or accident insurance, that is a particularly valuable confirmation that the offer is of top quality", emphasises Anna Katarzyna Wojciechowska. CU also works with brokers to sell its latest product – a package of general insurance for small and medium businesses called "Business Partner".
"Brokers are particularly keen on the clauses that enable IT hardware to be included, as well as civil liability insurance which can be offered to housing communities", addsAnna Katarzyna Wojciechowska.
Previously another company from the Commercial Union group, CU Life twice was a Fair Play award laureate in the life insurance category – in 2000 (when the award was presented for the first time), and 2004.
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Information: tel +48 22 557 40 93, e-mail: bohdan_bialorucki@cu.com.pl.
For further information on the Commercial Union Poland Group, see also website at http://www.cu.com.pl
Commercial Union Poland Group is part of the international Aviva Group – the world’s fifth largest insurance group, and the largest in the United Kingdom by revenues. Aviva Group operates in over 25 countries. It occupies a strong position in the European Union, including United Kingdom, Ireland, France, the Netherlands, Spain, Italy and Poland. Worldwide, Aviva Group services over 30 million customers and manages assets valued at over Ł240 billion. For additional information, see the website http://www.aviva.com