Norwich Union Risk Services Limited has become one of the first UK health and safety consultancies to achieve the highest possible level of ISO 9001 accreditation, the benchmark of good practice.
Norwich Union Risk Services Limited has become one of the first UK health and safety consultancies to achieve the highest possible level of ISO 9001 accreditation, the benchmark of good practice.
Teresa Budworth, Training and Consultancy Manager at Norwich Union Risk Services, said: “Only 12 per cent of all ISO9001 accredited companies have achieved this upgrade to the latest version set in 20001. We are delighted to join the UK’s best practitioners.
“Going through the rigorous ISO accreditation process has made us take a close look both at our own internal procedures and how we interface with our customers.
“A key part of the standard involves demonstrating that customer feedback is built-in to our policy of continuous improvement.
“By listening to what our customers want and building this into our working practices, we aim to offer a service that is second to none.”
Norwich Union Risk Services is the specialist division of Norwich Union dedicated to providing training and consultancy services on health, safety and environmental issues within the workplace.
The division offers a wide range of products and services developed to provide an in-depth understanding of risks and establish systematic controls to comply with legal obligations.
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1Business Standards, Oct/Nov 2002
For further information, please contact:
Alison Owen at Staniforth Communications on tel 0161 274 0100 or David Ross at Norwich Union on tel 08703 66 68 65/07786 526350.
Notes to editors
- Norwich Union Risk Services Limited is part of Norwich Union Insurance, the UK’s largest insurer with a market share of around 16%.
- Risk Services’ offer training and consultancy services on a range of safety, environmental and business continuity issues. The services that their experienced consultants are qualified to offer include:
- Specialist training which leads to professional qualifications accredited by NEBOSH (The National Examination Board in Occupational Safety and Health) and IOSH (The Institution of Occupational Safety and Health)
- Seminars on topical safety and environmental issues
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