Norwich Union provides emergency travel helpline

Norwich Union has set up a dedicated 24-hour travel helpline to provide information and assistance to its customers and business partners following the tragic events in the United States on Tuesday.

Norwich Union has set up a dedicated 24-hour travel helpline to provide information and assistance to its customers and business partners following the tragic events in the United States on Tuesday.

The helpline will be manned by Norwich Union staff, who will answer questions from customers and intermediaries about individual policy cover. They will also help with more general travel and claim enquires following the terrorist attacks.

The Freefone number for callers within the UK is 0800 028 3716. For those calling outside the UK, the number is +44 1738 493486 (international rates apply).

Simon Machell, claims director at the UK’s largest insurer, said: “Our priority is to do what we can to support any of our customers caught up in the aftermath of the terrible events in the United States earlier this week.”

Media contact:
Jenny Chapman at Norwich Union on 08703 66 68 64

Notes to editors:

  • Norwich Union Insurance Limited Registered in England Number 99122 Registered Office 8 Surrey Street Norwich NR1 3NG
  • Member of the General Insurance Standards Council
  • CGU plc and Norwich Union plc merged on 30 May 2000 to create CGNU plc, the UK’s largest insurance group and one of the top-five insurers in Europe with substantial positions in other markets around the world, making it the world’s sixth largest insurer based on gross world-wide premiums.
  • CGNU’s principal business activities are long-term savings, fund management and general insurance, with world-wide premium income and retail investment sales from ongoing business of over Ł27 billion and assets under management of more than Ł200 billion
  • From October 2000, the combined life and pensions, general insurance and retail fund management businesses in the UK operate under the Norwich Union brand, while the institutional investment business operates under the Morley Fund Management brand.
  • Norwich Union’s news releases are available on this site
  • A selection of images are available from the CGNU Newscast site at www.newscast.co.uk

For life & pensions media enquiries 08703 66 68 73
For all other media enquiries 08703 66 68 68

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