The policies that guide our business and behaviours.
Policies
We have the following business standards which reflect our commitment to being a responsible and transparent organisation:
- CR climate change and environment business standard (PDF 401KB)
- Customer experience business standard (PDF 152KB)
- Health and safety business standard (PDF 146KB)
- Internal control business standard (PDF 156KB)
- People business standard (PDF 366KB)
- Procurement and outsourcing business standard (PDF 160KB)
- Working with governments (PDF 365KB)
- Aviva Investors Stewardship and Responsible Investment Policy - 2017 (PDF 320KB)
- Corporate Responsibility KPIs, assurance statement and reporting criteria 2017 (PDF 545KB)
- Modern Slavery Act statement (PDF 1.9MB)
- Prevention of bribery and corruption statement (PDF 135KB)
Cluster munitions
Tobacco manufacturing
Human rights
Governance
- Governance Committee terms of reference (PDF 117KB)
- Supplier code of behaviour (PDF 271KB)
- UK Corporate Governance and Corporate Responsibility Voting Policy (PDF 152KB)
- Aviva tax strategy (PDF 2.40MB)