The policies that guide our business and behaviours.
Policies
We have the following business standards which reflect our commitment to being a responsible and transparent organisation:
- CR climate change and environment business standard (PDF 401KB)
- Customer experience business standard (PDF 152KB)
- Health and safety business standard (PDF 146KB)
- Internal control business standard (PDF 156KB)
- People business standard (PDF 366KB)
- Procurement and outsourcing business standard (PDF 160KB)
- Working with governments (PDF 365KB)
- Aviva Investors Stewardship and Responsible Investment Policy - 2017 (PDF 320KB)
- Environmental, Social and Governance Data, CR KPIs and assurance statement 2018 (PDF 2.7MB)
- Corporate Responsibility Reporting Criteria 2018 (1.3MB)
- Modern Slavery Act statement 2018 (PDF 2.3MB)
- Prevention of bribery and corruption statement (PDF 135KB)
- UK Customer Data Charter (PDF 66KB)
Cluster munitions
Tobacco manufacturing
Human rights
Governance
- Governance Committee terms of reference (PDF 117KB)
- Supplier code of behaviour (PDF 283KB)
- UK Corporate Governance and Corporate Responsibility Voting Policy (PDF 152KB)
- Aviva tax strategy (PDF 1.75MB)
Responses
2018
- Aviva's Climate Related Financial Disclosure 2018 (PDF 64KB) from our annual report, Aviva's Climate Related Financial Disclosure Report 2018 (PDF 1.73MB) and Aviva’s Climate Related Financial Disclosure 2018 dashboard (PDF 593KB)
- 2018 Aviva climate change stocktake - An assessment of progress against our 2015 climate strategy (PDF 495KB)
- Aviva's ClimateWise response 2017/2018 (PDF 4.7MB)
2017
- Aviva's Climate Related Financial Disclosure 2017 (PDF 2.05MB)
- Aviva’s ClimateWise response 2016/2017 (PDF 3.0MB)
2016
- Our response to recommendations from the Financial Stability Board‘s Taskforce on Climate related Financial Disclosure (TCFD) 2016
