| Conduct client satisfaction survey |
Continue to actively survey clients with regard to client satisfaction, and broaden the base of clients being surveyed. |
| Embed Treating the Customer Fairly |
Ensure the Financial Services Authority’s principle of Treating the Customer Fairly (TCF) is embedded in all our new product and marketing processes. |
| Monitor and communicate our engagement activity |
Continue to measure the effectiveness of our engagement programmes and improve the communication of our engagement activity. |
| Consider environmental, social and corporate governance risks when voting |
Continue our policy of considering the full range of environmental, social and corporate governance (ESG) risk disclosure when voting on the Report and Accounts of FTSE350 and Eurofirst 300 companies. |
| Promote transparency in board succession planning |
Promote appropriate transparency to shareholders in relation to board succession planning through our ongoing engagement with company chairmen and chief executives. |
| Only support outstanding pay awards when earned by outstanding performance |
Continue our AGM voting practice of only supporting outstanding pay awards when they have been earned by genuinely outstanding performance. |
| Engage with companies that did not respond to the Carbon Disclosure Project (CDP) |
Continue to engage directly with appropriate companies that did not respond to the Carbon Disclosure Project (CDP) and consider company responses to the CDP when casting our Annual Report and Accounts votes at company AGMs. |
| Increase our SRI funds under management |
Reach £1.5 billion of SRI funds under management. |
| Continue sustainable development research |
Continue to develop thematic research around sustainable investment themes. |
| Encourage fund managers to incorporate environmental, social and governance issues |
Encourage managers of all Morley’s funds to incorporate environmental, social and governance issues into investment decisions. |
| Outperform mainstream peers |
Outperform our mainstream peers during 2008. |
| Assess our sustainability performance and set future targets |
Morley property team will engage with Forum for the Future to assess our sustainability performance and set future targets. |
| Develop and embed SRI knowledge in the property team |
Continue to develop the property team’s SRI knowledge and embed it within the team’s standard practices. |
| Support our managing agents to adopt CSR policies |
Continue to engage with our managing agents (and through them our tenants and suppliers/contractors) in supporting and adopting sound environmental and other CSR policies within our portfolio. |
| Integrate top-down sustainability impacts into the investment process |
Integrate top-down sustainability impacts into the investment process with a view to ensuring our forecasts of sustainable property yields fairly reflect sustainability issues on ‘average’ for a segment. For example, the impact of transport policy is likely to be significant on out-of-town offices and retail and logistics activity generally. |
| Assess bottom-up sustainability impacts |
Assess bottom-up sustainability impacts and how they are integrated into the property appraisal process. |
