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What's happened? 2008 was one of the most turbulent years in economic history with every industry feeling the effects, including our own More on the current situation Situation Response Outcome Future

“I'm confident we can deliver our vision for our customers, our shareholders and our people”

 

Andrew Moss
Group chief executive

Financial highlights

£3,358m
MCEV operating profit before tax

£2,297m
IFRS operating profit before tax attributable to shareholders

Key performance indicators

In 2008, the group's strategy was underpinned by focusing on a number of key financial performance measures.

Bar chart showing key performance indicators

Recognising the needs of our customers

 

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