The Aviva Blog

In this blog we aim to show how Aviva's values underpin everything we do today and how we are working towards our ambition of meeting our customers' needs better and more simply than anyone else.

The contributors come from across Aviva's businesses and are sharing their personal perspectives, in their own words. This blog is a companion to our @avivaplc Twitter feed, and our Linked In and You Tube channels.

London’s Burning!

The Aviva Blog - 05 September 2016
Subjects: Care more Creating legacy
Author: Hugo Deadman

Aviva’s Hugo Deadman blogs about the Great Fire of London – a historical event that created an extraordinary legacy and gave birth to the insurance industry of today.

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Breaking down barriers with the Legal Social Mobility Partnership initiative

The Aviva Blog - 01 September 2016
Subjects: Care more Creating legacy
Author: Amy Chen

Aviva’s Amy Chen blogs about her experience volunteering to support the Legal Social Mobility Partnership (LSMP) initiative, which works to break down the social and psychological barriers that might mean students from disadvantaged backgrounds, think a career in the law is out of their reach.

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Summer holidays – free from worry with travel insurance

The Aviva Blog - 01 August 2016
Subjects: Care more
Author: Liz Kennett

Aviva’s Liz Kennett blogs about the benefits of travel insurance and the importance of taking out a policy at the same time as booking a holiday.

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Market movers

The Aviva Blog - 22 July 2016
Subjects: Care more COP21 Creating legacy Sustainable Development Goals
Author: Dr Steve Waygood

Aviva Investors’ Steve Waygood blogs from the 2016 UN World Investment Forum in Nairobi, where the Aviva & Corporate Knights 2016 Sustainable Stock Exchange Report was launched this week. 

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Protecting homes and businesses from future flood risk

The Aviva Blog - 30 June 2016
Subjects: Care more Creating legacy
Author: Iain Hamilton

Iain Hamilton, Head of Pricing and Underwriting for Personal Lines at Aviva’s UK General Insurance, talks about giving evidence to the UK Parliament’s Environment, Food and Rural Affairs Select Committee, setting out how we’re encouraging our customers to have resilient and flood-resistant repairs which help minimise damage and allow them to be back in their properties sooner after a flood. 

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Aviva and the Armed Forces

The Aviva Blog - 24 June 2016
Subjects: Care more Creating legacy
Author: Stuart Wright

Aviva is supporting UK Armed Forces Day on 25 June with a number of activities across Aviva sites.  In this blog, Aviva’s Property and Facilities Director, Stuart Wright, reflects on his time in the military, how this has benefitted him since working for Aviva and what it means to be an Armed Forces-friendly employer.

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Alberta Fires

The Aviva Blog - 20 June 2016
Subjects: Care more
Author: Hazel Johnson

Aviva's Hazel Johnson gives an account of her first hand experience after witnessing the aftermath of the Alberta fires in Canada and the destruction it left behind for many families.

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Rising Star

The Aviva Blog - 17 June 2016
Subjects: Care more Creating legacy
Author: Lauren Peel

Aviva's Lauren Peel discusses the work she's been doing as part of Aviva Pride and her recent "Rising Star in Diversity" award win from WeAreTheCity, an organisation that supports female talent.

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CR meant business at this year’s AGM

The Aviva Blog - 15 June 2016
Subjects: Care more Creating legacy
Author: David Schofield

David Schofield, Aviva’s Group Head of Corporate Responsibility, blogs about this year’s AGM and how Aviva’s responsible and sustainable approach is helping to create a legacy that will last.

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Working with the Red Cross - Nothing to lose but everything to gain

The Aviva Blog - 03 June 2016
Subjects: Care more
Author: Steve Davis

Aviva's Steve Davis shares his experiences of helping people and communities in need through his work as a First Aider and as a volunteer for the Yorkshire Ambulance Service through the Red Cross.

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This is me – Being out as an Ally

The Aviva Blog - 17 May 2016
Subjects: International Day against Homophobia, Biphobia and Transphobia.
Author: Laurence Beckett

Aviva's Laurence Beckett shares his thoughts on why we need more out LGBT allies in the work place and describes what a rewarding experience it is to be one.

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Helping our customers plan for a more resilient future

The Aviva Blog - 27 April 2016
Subjects: Care more Creating legacy Never rest
Author: Damian Cross

Aviva’s Damian Cross blogs about working with customers in emergency situations and helping get them quickly back on their feet after a crisis.

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You can take your car across Europe – so why not your car insurance?

The Aviva Blog - 03 March 2016
Subjects: Care more Creating legacy Never rest
Author: Adam Uszpolewicz

Adam Uszpolewicz, CEO of Aviva Poland, blogs about his participation in a recent panel debate in Brussels on the European Commission’s Green Paper on Retail Financial Services, how the Green Paper will inject more financial choice & competition into Europe and what this means for EU consumers.

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Aviva partners with the British Red Cross – supporting our customers during a crisis

The Aviva Blog - 17 February 2016
Subjects: Care more Creating legacy
Author: Gavin Scaife

Aviva's Gavin Scaife blogs about our partnership with the Red Cross and the difference we can make to customers at times of crisis. Not just repairing the physical upset but supporting the emotional impacts too.

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Living it not just lipsticking it

The Aviva Blog - 05 February 2016
Subjects: Sustainable Development Goals
Author: Amanda Mackenzie

Aviva's Amanda Mackenzie blogs on her experience as part of Project Everyone, working with the UN to make the Global Goals for Sustainable Development famous.

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Pre-hab – the perfect cure on National 'Sickie' Day

The Aviva Blog - 03 February 2016
Subjects: Care more
Author: Steve Bridger

First published by Health Insurance & Protection Daily, Managing Director of Group Protection at Aviva plc Steve Bridger blogs on how a 'pre-hab' support programme for employees could help stop short-term absence becoming a long-term problem for employers.

 

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23 years of climate summits - was this one different?

The Aviva Blog - 18 December 2015
Subjects: COP21
Author: Zelda Bentham

Aviva’s Zelda Bentham blogs about her first climate summit in Paris and what the changes meant to Aviva. She explores Aviva’s fulfilments and future commitments in the effort to shrink our carbon footprint leading up to 2020.

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Helping our customers in Cumbria

The Aviva Blog - 11 December 2015
Subjects: Care more
Author: Dave Lovely

Aviva's Dave Lovely shares an update on how we are helping our customers impacted by the floods in Cumbria.

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It’s definitely hotting up – in the right way!

The Aviva Blog - 11 December 2015
Subjects: COP21
Author: Steve Waygood

Steve Waygood of Aviva illustrates the feel of COP21 and shares his pleasures of being a part of an organisation that became the first carbon neutral insurer on a worldwide basis, setting an ambitious emissions reduction targets of 50% by 2030 in light of the summit.

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The conclusion is getting close

The Aviva Blog - 11 December 2015
Subjects: COP21
Author: Simon Oswald

Aviva’s Simon Oswald echoes the role of the stock exchange in climate change and the positive effects it could have on creating sustainable businesses. He warns against an apathetic stance on a persistent situation…

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Fighting Climate Change in Paris

The Aviva Blog - 10 December 2015
Subjects: COP21
Author: Sam White

Aviva’s very own Sam White strikes us with alarming figures on the potential catastrophe climate change presents and what it would mean in both human and financial terms globally. He effortlessly highlights Aviva’s support of an ambitious global deal to limit climate change to two degrees or less.

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100 Million

The Aviva Blog - 09 December 2015
Subjects: COP21
Author: Zelda Bentham

Without the right policies to keep people safe from extreme weather conditions and rising seas, climate change could drive over 100 million more people into poverty by 2030. The Paris Summit is in its second week – the aim is to sign a new, legally binding climate change agreement for 2020. Here's an update from our very own Zelda Bentham, Group Head of Sustainability who is at the summit right now…

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Human rights & Aviva

The Aviva Blog - 10 November 2015
Subjects: Sustainable Development Goals
Author: Victor Riega

Aviva's Victor Riega blogs about what we do in our business to respect human rights and how the initiatives we support are helping fight inequality & injustice.

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Tenants’ Contents Insurance: Something Simple, but Something Good.

The Aviva Blog - 09 October 2015
Subjects: Sustainable Development Goals
Author: Karen Arthur

Aviva’s Karen Arthur writes about the work of our Tenants’ Contents Insurance Unit and Aviva’s contribution to ending extreme poverty, one of the UN Global Goals for Sustainable Development.

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Global Goals, Global Action

The Aviva Blog - 01 October 2015
Subjects: Sustainable Development Goals
Author: Maurice Tulloch

Aviva's Maurice Tulloch blogs about the role of businesses in delivering against the sustainable development goal of fixing climate change.

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Aviva Tour of Britain: thinking caps on!

The Aviva Blog - 28 September 2015
Subjects: Creating legacy
Author: Joe Booth

Aviva's Joe Booth writes about his time volunteering as a Tour Maker at the final two stages of the recent Aviva Tour of Britain.

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Big data and the digital revolution

The Aviva Blog - 09 September 2015
Subjects: Digital First
Author: Andrew Brem

Aviva's chief digital officer Andrew Brem blogs about the impact of digital on big data.

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Investing in our communities

The Aviva Blog - 08 September 2015
Subjects: Care more Creating legacy
Author: Diane Chapman

Aviva's Diane Chapman blogs about the Aviva Community Fund, which offers support and funding to inspirational local projects.  

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Improving communications to help get SMEs back in business after a claim

The Aviva Blog - 18 August 2015
Subjects: Care more Never rest
Author: Dave Lovely

Aviva’s Dave Lovely blogs about improving and simplifying communications to help get SMEs back on their feet after a disaster.

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Wonderful Things at Aviva

The Aviva Blog - 13 August 2015
Subjects: Creating legacy
Author: Anna Stone

Anna Stone, Aviva Group Archivist, discusses the company history and hidden gems that can be found in the Aviva archive.

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My report on our annual report

The Aviva Blog - 17 July 2015
Subjects: Creating legacy Never rest
Author: Alicia Jennings

Aviva's Alicia Jennings shares her experiences project managing our award-winning 2014 annual report.

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Pets, people and protection

The Aviva Blog - 13 July 2015
Subjects: Care more
Author: Louise Colley

First published on MummyMoneyMatters.com on 13th July 2015.

Aviva's Louise Colley discusses some surprising pre-released figures from our upcoming Family Finances Report. 

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And the winners are … Aviva’s customers!

The Aviva Blog - 03 July 2015
Subjects: Customer Cup Never rest
Author: Nick Mayhew

Aviva's Nick Mayhew writes about his 2015 Customer Cup experience as part of winning team 'Super 6'.

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Towards a Paperless Future

The Aviva Blog - 12 June 2015
Subjects: Digital First
Author: Paul Heybourne

Paul Heybourne from Aviva's Global Innovation team discusses how we’re changing as a business by getting rid of paper and observes how the digital push towards a paperless future is changing society.

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7 Families – Ordinary people providing extra-ordinary inspiration

The Aviva Blog - 05 June 2015
Subjects: Care more
Author: Julie Higman

Julie Higman from Aviva's Income Protection team writes about the support we provide to 7Families, a charity led campaign that provides a tax-free income for one year to seven people who can't work because of a long-term illness or disability.

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Embracing diversity

The Aviva Blog - 18 May 2015
Subjects: Care more
Author: Lauren Peel

Sunday 17th May was the International Day Against Homophobia, Transphobia and Biphobia.  To mark the day, Lauren Peel from Aviva’s Public Policy Team writes about being Out at Aviva.  

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The digital disrupters

The Aviva Blog - 15 April 2015
Subjects: Digital First
Author: Andrew Brem

Aviva's Andrew Brem explains why the insurance sector needs to stay ahead of the game if it is to avoid being 'disrupted' by digital entrants to the market. 

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A mum’s not just for Mother’s Day…

The Aviva Blog - 12 March 2015
Subjects: Care more
Author: Louise Colley

Aviva’s Louise Colley asks “Where would we be without our mums?”  Read her latest blog post about financial protection.  

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Football is more than just a beautiful game

The Aviva Blog - 02 March 2015
Subjects: Care more
Author: Matthew Parkhouse

Aviva’s Matt Parkhouse writes about how we helped keep some Lakeford Rangers under 7s on the ball.

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It’s time to take a stand against spurious industrial deafness claims

The Aviva Blog - 19 February 2015
Subjects: Never rest
Author: Dave Lovely

Is industrial deafness the new whiplash for personal injury lawyers?  Aviva's Dave Lovely looks at the number of claims Aviva has received since 2009 and what is behind the rise. 

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An app a day keeps the doctor away

The Aviva Blog - 10 February 2015
Subjects: Care more Never rest
Author: Umang Patel

We are living longer. But long life doesn't equate with better health – whether that's because we don't exercise enough, eat a balanced diet or because we will fall victim to illnesses associated with old age. But help is at hand – or more exactly in your pocket.  Dr Umang Patel writes about the impact technology is having on your health.

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Going the extra mile

The Aviva Blog - 15 January 2015
Subjects: Care more
Author: Gavin Scaife

Gavin Scaife writes about the effect extreme weather at the start of 2014 had on the village of Moorland, Somerset and how Aviva helped the community get back on its feet.

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Street to School – creating a legacy

The Aviva Blog - 19 December 2014
Subjects: Care more
Author: Alison Cole

Alison Cole recently attended a day long event at The Guardian with our partners on Aviva’s Street to School Programme to celebrate what we’ve achieved together, and to think through how we make the most of what we’ve learned as it comes to an end. 

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Don’t interrupt - SMEs leave themselves open to potential business losses

The Aviva Blog - 12 December 2014
Subjects: Never rest
Author: Robert Ledger

Robert Ledger writes about new figures from Aviva, the UK’s largest SME insurer, that show UK businesses may be burying their heads in the sand and leaving themselves financially vulnerable should they suffer an incident that interrupts their normal business operations.

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Aviva Staff Follow the Bear for Children in Need

The Aviva Blog - 20 November 2014
Subjects: Care more
Author: Matthew Parkhouse

Aviva teams from around the UK manned the phones, held raffles and bake sales, and cycled 436 miles to help raise money for Children in Need.  Matt Parkhouse writes about his highlights. 

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Street to School: 5 years and 872,000 children in 17 countries

The Aviva Blog - 12 November 2014
Subjects: Care more Street to School
Author: Amanda Mackenzie

Amanda Mackenzie shares her thoughts about Aviva's Street to School initiative and the legacy it has created.

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Happy Living Wage Week!

The Aviva Blog - 03 November 2014
Subjects: Care more
Author: Joanne Goddard

Joanne Goddard writes about why being a Principal Partner of the Living Wage Foundation is so important to Aviva. 

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Don’t miss a trick: treat yourself to security on Bonfire Night

The Aviva Blog - 30 October 2014
Subjects: Care more
Author: Simon Warsop

Simon Warsop looks at Aviva’s claims data that shows burglaries, vandalism and house fires increase sharply over Halloween and Bonfire Night, with vandalism alone rocketing up 160% at Halloween.

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Patient capital and hot money: How businesses can help to create a sustainable future

The Aviva Blog - 23 October 2014
Subjects: Creating legacy
Author: Dr Steve Waygood

Steve Waygood, Chief Responsible Investment Officer at Aviva Investors, writes about creating a sustainable future for our business and making decisions that don’t just work today but stack up in 5,10,20 years to come.

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When a birth certificate is more than just a piece of paper

The Aviva Blog - 06 October 2014
Subjects: Creating legacy Street to School
Author: David Schofield

Children unregistered at birth or without any identification documents are often excluded from accessing education, health care and social security.  Aviva’s group head of CR, David Schofield, writes about the work we have done with charity partner Plan UK to help children in Indonesia get their births registered.

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Savings gap or savings chasm?

The Aviva Blog - 26 September 2014
Subjects: Creating legacy Savings gap
Author: James Dalby

This week James Dalby, Aviva’s Market Intelligence manager comments on the savings gap – a huge issue for companies like Aviva providing income in retirement and for the millions of people up and down the UK who depend on them for that income.

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Welcome to our new Aviva Blog

The Aviva Blog - 16 September 2014
Subjects: Creating legacy
Author: Sue Winston

Welcome to Aviva’s new corporate blog from your blog editors, Sue Winston, head of communications and Hayley Sandford, corporate digital manager.

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Content for the blog is collated by Hayley Sandford. Please tell us what you'd like to hear more about in the blog. If you would like to post a comment, you can read our moderation guidelines.

For more information please read our legal page.

The Aviva Blog authors

Hugo Deadman

Hugo Deadman

Hugo works in the Group Communications team at Aviva, and has special responsibility for drafting speeches.  Outside work he watches football, keeps chickens and is just about to start training for ministry in the Church of England.

Amy Chen

Amy Chen

Amy Chen is Senior Counsel in the Aviva Group’s Legal team. 

Liz Kennett

Liz Kennett

Liz Kennett is a Media Relations Manager in the Aviva UK General Insurance press office and is responsible for home, travel and pet insurance queries.

Dr Steve Waygood

Dr Steve Waygood

Steve leads Aviva Investors’ Global Responsible Investment team which is responsible for integrating environmental, social and corporate governance (ESG) issues across Aviva Investors’ c£250bn of assets under management.

Iain Hamilton

Iain Hamilton is the UK GI's Head of Pricing and Underwriting. He began his career with Aviva in Feb 1996 in Household and Commercial Property Claims. He then undertook a secondment in our Customer Complaints Team before moving to Pricing in 1999 where he has been ever since.

 

Stuart Wright

Stuart Wright Property and Facilities Director Aviva plc

Stuart Wright is Property & Facilities Director at Aviva Plc, responsible for operational property and facilities activity across the Aviva Group.  Before joining Aviva, Stuart worked at PA Consulting Group and served in the Royal Engineers. Stuart is Chair of the Living Wage Foundation Advisory Council.

Hazel Johnson

Hazel works as the Head of Household claims in Perth and also leads our Major Incident Response for UKGI. Hazel started work for Norwich Union in 1999 and has held numerous claims roles over the years, most notably starting systems thinking in Bodily Injury Bishopbriggs.

Lauren Peel

Lauren Peel

Lauren is the Media Relations Manager for UK Life here at Aviva. She is also the Deputy Chair for Aviva Prive, Aviva's LGBT Network.

 

 

David Schofield

David Schofield is Group Head of Corporate Responsibility for Aviva. He leads the Aviva group CR team in their work on areas including good governance and community development, including the group’s three year partnership with the British Red Cross, helping communities prepare for, and respond to, crises.

Steve Davis

Steve Davis has worked for Aviva for 24 years, beginning his career in Actuarial. He has worked in the bonds service area and has been offshore three times supporting the business in Pune, India. Steve now works as a Project Manager in Product Governance fixing errors made on policies which have led to customer or fund detriment.

Laurence Beckett

Laurence Beckett has been working with Aviva since 1989 and is currently the People Director for Retirement Solutions in UK Life.  Laurence is a passionate supporter of the Diversity agenda and is currently the Allies Lead for Aviva Pride. He is a signed member of #heforshe and co-chairs the ‘Fuller Working Lives’ Government Strategy Group.

Damian Cross

Damian Cross

Damian Cross has worked at Aviva for over 8 years within GI property claims and has worked within the property sectors private/public & asset management for over 20 years. Damian was recently admitted as an Honorary fellow of the British Damage Management Association for amongst other things driving collaboration between all major incident response parties for the benefits of the customers & communities. He is committed to leaving a clear legacy in how the insurance market & associated partners respond to communities in their time of need and has provided input into the recently produced BSI 12999 code of practice for the organisation & management of assets following incident damage.

Adam Uszpolewicz

Adam Uszpolewicz

Adam Uszpolewicz is CEO of Aviva Poland.

Gavin Scaife

Gavin Scaife

Gavin Scaife has been a technical consultant for Asprea (Aviva) for the last 8 years.  He has worked in domestic and commercial claims for the last 18 years across a number of different insurers and loss adjusters, initially starting his career in motor claims and underwriting. 

Amanda Mackenzie

Amanda Mackenzie is a member of Aviva's Group Executive currently on secondment to Project Everyone, working with the UN to make the Global Goals for Sustainable Development famous.

Steve Bridger

Steve Bridger

Steve Bridger is Managing Director of Group Protection at Aviva plc 

Zelda Bentham

Zelda joined Aviva in 1989 and is the Group Head of Sustainability focusing on global challenges affecting our customers, our business and the insurance sector.

Dave Lovely

Dave Lovely

Dave Lovely is the global claims director at Aviva general insurance 

Steve Waygood

Dr Steve Waygood

Steve Waygood is Chief Responsible Investment Officer at Aviva plc

Simon Oswald

Simon Oswald

Simon Oswald is UK Public Policy Manager at Aviva plc

Sam White

Sam is the global lead on sustainability issues at Aviva.

Victor Riega

Victor Riega 2

Victor Riega joined Aviva in November 2010 and is the Group CR Governance and Risk Consultant. His role includes responsibility in human rights policy, non-financial reporting, business ethics and ESG indices and surveys.

Karen Arthur

Karen Arthur

Karen Arthur has worked at Aviva for 25 years and is the Manager of the Tenants Contents Insurance Unit.

Maurice Tulloch

Maurice Tulloch - The Aviva Blog

Maurice joined Aviva in 1992 and is chief executive officer of Aviva UK & Ireland General Insurance with responsibility for leading Aviva's largest general insurance business.

Joe Booth

Joe Booth

Joe is an Internal Communications Consultant in Aviva’s Global Communications team. 

Andrew Brem

Andrew brem

Andrew joined Aviva in December 2014 as chief digital officer.  Andrew is accountable for driving Aviva’s group-wide digital transformation which will have a significant impact on every aspect of our interactions with customers.

Diane Chapman

Diane Chapman

Diane Chapman is a Creditor Risk & Governance Manager at Aviva UK, working to ensure we manage our business risks and ensure we comply with all our regulations to protect our customers and brand reputation. Diane is also an Aviva Corporate Responsibility Champion.

Anna Stone

Anna Stone

Anna Stone was appointed Group Archivist of Aviva in November 2000.

She discovered archives as a career half way through a degree in History at Exeter University. After a year of work experience in the archive section at Lloyds TSB, she took her MA in archives and records management at University College London. This included further work placements at BT and the Bank of England. Her first job after qualifying was as deputy archivist for Guinness based in an old hop store on the Park Royal Brewery.

Her first task on joining Aviva was to set up a new group archive in Norwich and transfer to it the archives of General Accident and Commercial Union which were then stored in Perth and London.

Alicia Jennings

Alicia Jennings

Alicia Jennings works in the Aviva Group Reporting team as a Senior Project Manager responsible for managing the corporate reporting suite. 

Louise Colley

Louise Colley

Louise has worked for Aviva for twenty-six years (across all brands CU, CGU, NU and Aviva) and has gained a wealth of experience working across Strategy, Distribution, Marketing and propositions development for Annuities, Pensions and Protection.

 Louise is currently the Managing Director of Protection and a member of the Life Executive team.

Nick Mayhew

Nick Mayhew

Nick Mayhew is a Claims Supply Chain Manager in UK General Insurance. He has worked for Aviva since 2011, and is currently part of the Property Supply Chain Team.

Paul Heybourne

Paul Heybourne

Paul is our Global Digital Innovation Lead with a focus on both internal and external idea sources and has a track record of bringing new innovations to market, including moving traditional traded products online, digitising back office process, and leading our engagement with the start up technology community.

 

Julie Higman

Julie Higman

Julie Higman has worked in Aviva's Income Protection team for over 16 years.

Matthew Parkhouse

Matthew Parkhouse meets Pudsey

Matt Parkhouse is a communications consultant in Aviva's retail operations communications team.  He is responsible for communications, local corporate responsibility projects and supporting fundraising and volunteering events.

Umang Patel

Umang Patel

Dr Umang Patel is clinical transformation lead at Aviva UK Health

Alison Cole

Alison Cole

Alison Cole works in the UK life Risk team supporting the Chief Risk Officer and her team who manage and analyse Risk. 

Robert Ledger

Robert Ledger

Robert has worked in the insurance industry for 26 years, predominantly within Aviva and its legacy companies. Robert's background includes sales, marketing, operational and telematics based roles.

Joanne Goddard

Joanne Goddard

Joanne Goddard is the Group Head of Corporate Responsibility Governance and Engagement at Aviva plc. She has responsibility of communicating and managing Aviva’s corporate responsibility to internal and external stakeholders including the Living Wage Foundation.  

Simon Warsop

Simon Warsop

Simon has been with Aviva for 15 years and is the general insurance chief underwriting officer for personal lines.

James Dalby

James Dalby is Market Intelligence Manager in Aviva's UK Life business. James has worked in financial services for 20 years and has always been focussed on investment related matters.     

Sue Winston

Sue Winston

Head of communications at Aviva plc

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