ADR contacts

Aviva’s register of ADR holders is maintained by the depositary bank, Citibank and any ADR queries may be directed to Citibank by post, telephone or e-mail. Please see Citibank’s contact details below:

By Telephone

Telephone: 1 877 248 4237 (1 877-CITI-ADR) - Hours of operation: Monday to Friday from 8.30am to 6pm US Eastern Standard Time (EST). Telephone (for callers outside the US non free phone): 1 781 575 4555

1 877 248 4237 (1 877-CITI-ADR)
Lines are open from 8.30am to 6pm (US Eastern Standard Time (EST)), Monday to Friday (excluding public holidays). Please call 1 781 575 4555 if calling from outside the US.

In Writing

Citibank Shareholder Services, PO Box 43077, Providence, Rhode Island 02940-3077

Citibank Shareholder Services
PO Box 43077
Rhode Island

Request report and accounts

Request annual reports from Citibank