Our response to the FCA's retirement outcomes review

Responding to today’s final report of the FCA’s Retirement Outcomes Review, Alistair McQueen, head of savings and retirement at Aviva says:

The FCA has delivered a positive and considered report. They have recognised the public’s support for the freedoms and have demonstrated a wise reluctance to rush to judgement. As the FCA state, 'it is early days and the market is still evolving'.

Consideration of enhanced communication and investment guidance for customers as they approach, enter and progress through retirement is a sensible next step.  

Aviva supports the pension freedoms – we believe savers should be trusted with their own money. We will work with the FCA and others to ensure the new freedoms remain positive for customers.

Read the final findings of the FCA's Retirement Outcomes Review.

For further information please contact:

Fiona Murphy  
Mobile+44 (0) 7384 451 332
Email: fiona.murphy@aviva.com

Notes to editors:


  • Aviva provides life insurance, general insurance, health insurance and asset management to 33 million customers.
  • In the UK we are the leading insurer serving one in every four households and have strong businesses in selected markets in Europe, Asia and Canada. Our shares are listed on the London Stock Exchange and we are a member of the FTSE100 index.  
  • Aviva’s asset management business, Aviva Investors, provides asset management services to both Aviva and external clients, and manages over £331 billion in assets (as at 31 December 2018). Total group assets under management at Aviva group are £470 billion (as at 31 December 2018).
  • Aviva helps people save for the future and manage the risks of everyday life; in 2018 we paid £32.9 billion in claims and benefits on behalf of our 33 million customers.
  • By serving our customers well, we are building a business which is strong and sustainable, which our people are proud to work for, and which makes a positive contribution to society.
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