Contacting us about your shares
The best way to get in touch with us about your shares is through Computershare, our Registrar. To make it easier for Computershare to find you, you’ll need your Shareholder Reference Number (SRN). It’s on most of the letters we send you, including your dividend confirmation, share certificate or statement. It starts with an upper case C, I or G.
If you don’t know your SRN, contact Computershare. They’ll post it to you within five working days.
For ordinary or preference shareholders:
Computershare Investor Services PLC
American Depositary Receipt holders:
1 877 248 4237 (1 877-CITI-ADR)
We're open Monday to Friday, 8.30am to 6pm US Eastern Standard Time, excluding public holidays.
Please call +1 781 575 4555 if calling from outside the US.
Citibank Shareholder Services
PO Box 43077
Manage your shares FAQs
Visit our frequently asked questions page
More for shareholders
Engaging with us online helps us give you a better service.
Go to Shareholder services
Read our shareholder updates for news and offers from Aviva. Our archive dates back to 2013.
Go to Shareholder updates
How we communicate with you.
Go to Communication
Shareholder meetings and archives
Information and downloads for latest and past shareholder meetings.
Explore meetings and archives
Discover more about share capital.
More about share capital