A message from our Chief Executive Officer
Being there for customers when it really matters is exactly why we exist, and I am proud of how Aviva has responded in this most dramatic of years.
Our colleagues have been truly fantastic, responding quickly and ensuring that we provided excellent customer service throughout the year.
Thank you: A message from Aviva's ExCo to our people
In this short film, Aviva's ExCo reflect on the last year and say thank you to our people for being there for our customers and each other.
Latest news

Research
Number of UK workers planning career changes rises
8 Apr 2021
Three fifths of UK workers (60%) intend to make changes to their careers as a result of the Covid outbreak, an increase of seven percentage points since July 2020 (53%).
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Research
Pandemic makes UK more environmentally-conscious – but “green” behaviours have dipped
8 Apr 2021
More than half of UK residents say the Covid pandemic has made them more environmentally-conscious, but their actions tell a different story.
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Our customers
Aviva Ireland: home insurance claims rise by 4.5%
23 Mar 2021
As people stay home during the pandemic, water damage is the number one cause of claims.
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Our people
Aviva gives employees wellbeing leave
21 Jan 2021
Aviva is giving all its 16,000 UK employees an extra day off this year, specifically to help with their wellbeing.
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Our communities
Employee confidence in a safe return to the workplace drops
17 Dec 2020
But news of a vaccine has employees feeling more optimistic about the future.
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Research
Employees struggle with ‘always on’ culture
10 Dec 2020
Majority of employees struggle with ‘always on’ work culture, half say they never fully switch off from work.
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Research
Most Brits used lockdown 2.0 to review finances
1 Dec 2020
Inability to save was the biggest financial concern for over a quarter (28%) of adults heading into Lockdown 2.0.
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Research
Financial strain causes poor mental health in third of Brits
3 Sep 2020
Finance issues exacerbated during lockdown reveals significant strain on Britons mental health.
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Lockdown wins
The pandemic shocked us into a different way of working. We’ve had to find new ways of doing things, including in the way we work. As a result, we’ve learned a lot about ourselves.
In this short film, our people talk about how coronavirus has affected their ways of working.
This film shows our UK response to the coronavirus outbreak. It highlights our support for the National Health Service (NHS) and British Red Cross. Read about our global response and how we are supporting communities, customers and colleagues around the world.