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Aviva Romania has launched a new cell phone SMS text message service to remind customers when premium payments are due.

Direct debit mandates with retail banks are still not common in Romania, so we are looking for other ways to support and encourage the timely payment of premiums.

This is the first of a set of initiatives under Aviva Romania’s Conservation Programme to improve customer loyalty and retention.

For more information on Aviva Romania visit www.aviva.com or www.aviva.ro/.