The Aviva Group Centre cleaning team with Office Manager Sarah Hodges.

 
One Aviva. Diverse suppliers.

We are clear and consistent with our suppliers about what we expect of them and what they can expect of us.

We understand that our suppliers play an important role in ensuring that we continue to meet the needs of our customers. The embedding of CSR in our group purchasing and supply management policy means that we have identified benchmarks and expectations on each procurement activity and can influence our large supplier base to continue to meet our standards.

Looking ahead

We have made progress in 2007, as the pages in this section demonstrate. Our focus in 2008 will be towards implementing our new purchasing and supply management policy, as well as establishing and reporting on key metrics across the group.