Overview
Welcome to the Aviva 2008 CSR report.
Aviva's CSR programme encompasses our business ethics and values, our customers, our people and suppliers, our community relations and the environment.
This report outlines the progress we made and the challenges we faced in 2007, and our ambitions for 2008.
CEO's statement
“I take a keen personal interest in the progress our initiatives are making around the group.”
Chairman's statement
“Aviva is the first insurer to be ‘carbon neutral’ globally.”
Our strategy
Acting responsibly will help us meet our global ambition.
External engagements
We work with other organisations to share expertise and ideas and to improve our CSR performance.
Key performance indicators
For the first time we have published our CSR key performance indicators from the different areas of our business.
External benchmarking
A good test of how well we are integrating CSR throughout our business is through external benchmarking.
Independent assurance statement
Aviva is committed to annual external assurance. It means an independent organisation has assessed what is in our printed summary CSR report.
This year’s external assurance of our CSR report is provided by Corporate Citizenship.
Regional reports
Our regions have produced individual online CSR reports, detailing their progress and performance in each of our CSR elements.
